Job Description

Company DescriptionMantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.This pivotal role involves crafting a clean and comforting experience for our guests. As a Laundry Attendant, you play a key role in maintaining the impeccable standards of cleanliness and presentation that define our resort's commitment to excellence.What is in it for you:

• Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
• Ignite your skills with our cutting-edge Academies for rapid professional growth.
• Cultivate your talents and watch your career flourish, locally and globally.
• Drive change through impactful Corporate Social Responsibility activities.
• Immerse yourself in a vibrant work environment with extraordinary colleagues.
• Join us on a direct path to success as we skyrocket to new heights!

Key Responsibilities:

• Laundry Excellence: Execute daily laundry operations, including washing, drying, folding, and organizing linens and uniforms with precision.
• Quality Assurance: Maintain a keen eye for detail to ensure all laundered items meet the resort's exacting standards for cleanliness and presentation.
• Equipment Management: Operate and maintain laundry equipment efficiently, promptly reporting any issues to supervisors to uphold operational efficiency.
• Inventory Oversight: Keep meticulous track of linen and uniform inventory, assisting in maintaining optimal stock levels and facilitating timely reordering.
• Compliance and Cleanliness: Adhere to health and safety regulations, contributing to a clean, organized, and safe work environment within the laundry area.
• Team Collaboration: Work closely with other departments, especially Housekeeping, to ensure a seamless flow of clean linens and uniforms for guest services.
• Guest-Focused Approach: Maintain a guest-centric mindset, ensuring that all laundry services contribute to a positive and comfortable experience for our guests.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Previous experience in a laundry or housekeeping role, preferably within the hospitality industry.
• Detail-Oriented: Exceptional attention to detail to meet and exceed quality standards.
• Physical Stamina: Ability to handle the physical demands of the role, including lifting and moving laundry items.
• Team Player: Strong interpersonal skills and the ability to collaborate effectively within a team-oriented environment.

Additional InformationOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visitAbout Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrians vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Accor