Job Description

Company DescriptionMantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.Laundry ManagerThis pivotal role involves leading the charge in establishing and managing efficient laundry operations. This role is a unique opportunity to shape the foundation of our laundry department, ensuring the highest standards of cleanliness and service for our guests. As a key player in our hospitality team, you will play a pivotal role in crafting a seamless and exceptional guest experience through the art of laundry management.What is in it for you:

• Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
• Ignite your skills with our cutting-edge Academies for rapid professional growth.
• Cultivate your talents and watch your career flourish, locally and globally.
• Drive change through impactful Corporate Social Responsibility activities.
• Immerse yourself in a vibrant work environment with extraordinary colleagues.
• Join us on a direct path to success as we skyrocket to new heights!

Key Responsibilities:

• Operational Leadership: Lead and oversee all aspects of laundry operations, including washing, drying, ironing, and folding, to meet or exceed quality standards.
• Team Management: Recruit, train, and manage a team of laundry attendants, ensuring a cohesive and high-performing unit.
• Quality Assurance: Implement and maintain rigorous quality control measures to ensure all laundered items meet the resort's exacting standards.
• Inventory Oversight: Manage linen and uniform inventory efficiently, optimize stock levels, and coordinate timely reordering.
• Equipment Maintenance: Oversee the operation and maintenance of laundry equipment, ensuring optimal functionality and addressing issues promptly.
• Cost Control: Implement cost-effective measures in laundry operations without compromising on quality, contributing to overall budget adherence.
• Collaboration with Other Departments: Work collaboratively with housekeeping, front office, and other departments to ensure a seamless flow of clean linens and uniforms.
• Health and Safety Compliance: Ensure compliance with health and safety regulations, fostering a clean, organized, and safe work environment.

Qualifications

• Education: Bachelors degree in hospitality management or a related field.
• Experience: Proven experience in laundry management, preferably in a hospitality setting or pre-opening environment.
• Leadership Skills: Strong leadership and team management skills, with the ability to inspire and guide a diverse team.
• Detail-Oriented: Exceptional attention to detail to maintain the highest quality standards.
• Communication Skills: Effective communication skills to collaborate with various departments and communicate efficiently with the team.

Additional InformationOur commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accors limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visitAbout Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrians vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Accor