Job Description

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Purpose of the Job

The purpose of the L&D Business Partner (Supermarkets) role is to manage the design, development and evaluation of learning material and solutions for their portfolio for RSA and Non-RSA to strengthen functional and management capability for RSA and non-RSA. The role works alongside the People Partners and other solutions capabilities to design and deliver end-to-end learning solutions that build the employee value proposition and enable business to achieve their strategies and performance goals.




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Job Objectives

Employee Centric Delivery

Providing input into the Learning Strategy for the portfolio as required. Coordinating and managing the consultation with portfolio Executive Management in collaboration with the People Partners CPO and the Senior Manager: Learning Design and Development on overall learning needs. Developing a roadmap of learning initiatives for the portfolio as input into the consolidated roadmap of learning initiatives in collaboration with the Divisional Training Managers. Developing a training plan for the portfolio as input into the consolidated training plan. Managing the definition of learning solutions architecture and design. Managing the design and development of learning material in alignment with the Learning Strategy for the portfolio. Managing the design and development of learning solutions including but not limited to the methods of delivery, platforms of choice, curriculums, instructional design and other visual aids. Developing learning solution standards for the portfolio. Ensuring quality assurance of learning solutions. Evaluating and monitoring the development and effectiveness of learning solutions. Managing the evaluation of learning solutions. Conducting research to inform learning solution design and development.

People (Self, Team & Organisational)

Managing the Learning Solution portfolio team to deliver learning solutions and services to the business. Managing the enablement of an innovative, agile and employee centric culture where employees are supported, empowered and valued within the Learning Solution portfolio team. Managing the enablement of an employee wellness culture within the Learning Solution portfolio team to ensure that employees are supported mentally, physically and emotionally. Managing the enablement of a culture of open and transparent communication within the Learning Solution portfolio team to ensure that employees are informed of developments timeously.

Financial, Reporting & BI

Managing of Learning Solution portfolio costs whilst ensuring service delivery to the Shoprite Group. Managing the collection and use of Learning Solution portfolio data and business intelligence to transform the delivery of learning design and development.

Governance & Compliance

Managing adherence to the Learning Solution portfolio team governance structures, policies, processes, procedures and frameworks. Managing adherence to organisational and legislative governance frameworks and standards. Identifying Learning Solution portfolio risks and developing appropriate risk mitigations plans.

Future-Fit

Participating in the integration and effective flow of work with other solution areas and business. Identifying relevant technology requirements for the Learning Solution portfolio and ensuring optimal utilisation thereof. Identifying opportunities for continuous improvement in Learning Solution portfolio processes to ensure ongoing process efficiency.
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Qualifications

Essential

Degree in Human Resources or equivalent
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Experience

Essential

+4 years in a L&D design and development or equivalent role, delivering learning solutions in an HR environment within related L&D Talent frameworks, policies, procedures and guidelines. We value practical learning experiences, in the event that a candidate does not have a degree, demonstrable relevant experience will be considered. A proven track record of delivering learning design and development and demonstrating knowledge of trending learning design and development solutions best practices in a retail environment.

Preferred

Experience within the FMCG, retail sector or similar.
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Knowledge and Skills

Essential

Demonstrable knowledge of L&D Solutions within the FMCG, retail sector, understanding of the challenges of L&D execution in a Group, retail environment. Knowledge of HR policies, procedures, legislation and regulations.
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