Educational Requirements (Educational / academic qualifications)Post-graduate degree or diploma in Humanities or Industrial Psychology advantageous
Key Performance Areas: (Specific Description of the job)
Learning and DevelopmentUse performance reviews and skills gap analyses to identify training needs per department, team and individual
Plan training programs based on business goals
Oversee learning activities, curriculum and resources
Work with subject matter experts to identify target audience's training needs
Create and design training programs and activities using Articulate
Facilitate face to face (classroom) or online (Teams, Zoom or other platform) training and onboarding of new admin graduate's sessions
Manage training budgets
Evaluate the results of learning courses
Implement coaching sessions and mentorship programs to establish a culture of continuous learning
Support and provide compliance training needs and reporting
Recommend new training methods (including e-learning courses and game-based platforms)
Fulfil role of Skills Development Facilitator (SDF) - compile Workplace Skills Plans and Annual Training Report for submission to FASSET (or relevant SETA)
Oversee the implementation of critical programs such as learnerships.
Ensure compliance with BBBEE Skills Development Targets and capture relevant skills development data in the BEE Manager system
Prior Work Experience / Background:5 or more years' experience as a People Training & Development business partner
Experience in classroom and online lesson facilitation
Experience in instructional design
Coaching experience, preferably a qualified coach
Technical / Special Requirements (PC Skills / Product Knowledge / Specific Competencies)Knowledge of Training and Development processes
Strong Micrsoft365/Microsoft Office skills
Experience leading a team
Project management exposure
Experience with working in self organised and self-managed teams
Resilience - must be able to be flexible and work under pressure
Personality AttributesExcellent interpersonal skills
Strong leadership ability
Strong attention to detail
High Emotional Intelligence
Excellent written and verbal communication
Excellent listening skills
Passion for people
Confident and assertive
Proactive and able to take initiative and follow through
Maintain high levels of confidentiality
Responsible and accountable
Empathetic
Ability to handle pressure
About FNZ
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