To proactively direct the Service Lifecyle management of large and complex customer facing business IT services, comprising relevant business services, applications, systems, vendors, and dependencies, by leading teams across multiple portfolios and geographies. Provide strategic and operational holistic service insights, management information and recommendations, as input into CIO decisions and actively driving service improvement initiatives.
Qualifications
Type of Qualification:
First Degree
Field of Study:
Information Technology
Experience Required
Delivery Enablement
Technology
8-10 years
Experience in leading service management processes for large and diverse portfolio's. Proven knowledge and application of ITSM practice
8-10 years
Have good knowledge of domain appropriate technology strategies. Proven application of service management processes and framework
8-10 years
Have knowledge of domain operations, understanding of ecosystems, suppliers and broad technical knowledge of the technology, solutions and service catalogue consumed by countries.
Additional Information
Behavioural Competencies:
Articulating Information
Challenging Ideas
Checking Things
Developing Strategies
Directing People
Empowering Individuals
Establishing Rapport
Exploring Possibilities
Providing Insights
Resolving Conflict
Showing Composure
Upholding Standards
Technical Competencies:
Financial Management (Financial)
Information Security Management
IT Risk Management
Knowledge of Banking & Financial Service
Service Level Management
Vendor Evaluation and Management
Please note:
All our recruitment processes comply with the applicable local laws and regulations.
We will never ask for money or any form of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za
Please note:
All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on +27 800222050 or TransactionFraudOpsSA@standardbank.co.za
Beware of fraud agents! do not pay money to get a job
MNCJobs.co.za will not be responsible for any payment made to a third-party. All Terms of Use are applicable.