Job Description

A beautiful lodge in the heart of the Great Karoo is looking for a TRAILS GUIDE & LODGE MANAGEMENT COUPLEPOSITION INFO:
Guide Requirements:

• FGASA NQF2/4 - (Theory and Practical completed) Trails Guide
• SASSETA rifle competency certificate and government certificate
• Must have a valid and up-to-date NDT, PDP, and First Aid
• Previous experience as a Trails Guide or in similar research and monitoring environment will be an advantage
• Computer literacy skills including Excel, Word, Power point, Mapping programme
• Must have excellent communication skills (written and verbal)
• Should have a positive and passionate attitude
• Must have 4x4 and off-road driving experience
• Should have the ability to work in a team
• Must have the ability to interact with people from diverse backgrounds.
• Should have excellent organization skills, punctuality, commitment, and precision
• Must be pro-active, self-motivated, flexible

Lodge Manager Requirements:

• A relevant Degree or Diploma would be beneficial
• Overall knowledge in lodge operations essential
• Impeccable Front of House knowledge
• The ability to check guests in and out and to coordinate guest activities
• Hosting of guests
• Foster a friendly & welcoming environment.
• Ensure high - levels of Guest satisfaction.
• Supervise Housekeeping.
• Duty/shift management.
• Kitchen & Bar Oversight, stock takes & ordering.
• Maintaining excellent service standards.
• Strong administration capabilities.
• Staff Training.
• Back up & relief for the General Manager.

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