Job Description

A company that offers a comprehensive range of interventions, from the selection of people to be trained and the designing of the course material to the actual training has an exciting opportunity for a quality-oriented Learner Retention Coordinator in KwaZulu NatalThe primary requirement for this position will be to plan, organise, control, and coordinate all learner placements and/or administrative aspects relating to the workplace hosting of identified learnerships.Qualification and Experience

• A relevant NQF 5 qualification or equivalent thereof
• Previous administration and learnership experience advantageous
• Own vehicle and drivers license

Roles and ResponsibilitiesSupport the induction process:

• Ensure learners are informed of the induction
• Induct learners on the Code of Conduct
• Arrange relevant work readiness training

Responsible for host site placements of learners:

• Finding suitable host sites for learner placements
• Ensuring site audits are done prior to learner placements (accessibility & OHS)
• Ensure host site has workplace approval aligned to the qualification and overall vetting of host sites for the learners - working conditions/compliance i.e. BCOEA, Learnership Regulations etc
• Ensure a Statement of Work has been signed by both parties once learners are assigned to relevant Host sites
• Manage all roles & responsibilities as outlined in the Statement of Work
• Maintaining good relationships with host sites

On-going management of hosting relationship:

• On-going learner management
• Attendance - ensure there is a system/ process in place for timeous reporting on attendance
• Learner discipline - Follow up on learner disciplinary issues and ensure they are resolved as per the clients HR requirements with the help of the SDM
• Pscyo-social support - Arrange for learners support when necessary
• Support workplace mentors on client sites including up-front and on-going coaching
• Site sensitization (reasonable accommodation)
• Behavioural observations support
• Logbook support
• Regular site visits
• Attend client and host employer meetings as required
• For Academy Sites

• Once site has been approved and Statement of Work has been signed, hand over to Academy Supervisor who will be responsible for learner management

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