Learning And Development Facilitator
Port Elizabeth, EC, ZA, South Africa
Job Description
About Us:
At Outworx, we're not just a BPO; we're a dynamic hub for service and sales excellence! We're on the lookout for an enthusiastic and experienced Hospitality Facilitator to bring our training programs to life.
Why Join Us?
Exciting Environment: Fun and supportive culture that encourages growth Growth Opportunities: Room for career progression and personal development Rewards: Competitive salary
The Role:
As a Learning and Development Facilitator, you'll play a crucial role in shaping our contact centre superheroes. Your responsibilities will include conducting energizing training sessions, developing cutting-edge training materials, and guiding our team to deliver stellar customer experiences.
Requirements:
Matric or equivalent NQF 4 level Minimum of 2 years insurance/ financial facilitation experience within a Call Centre/ BPO environment Exceptional communication and coaching abilities Facilitator qualifications advantageous Computer Literacy
Responsibilities:
Develop and lead engaging training sessions for our team Craft innovative training materials to keep our agents at the top of their game Monitor and evaluate the effectiveness of training programs Collaborate with management to continuously enhance training methodologies Elevate our customer service game by inspiring and guiding our team
Thank you for your interest.
Apply on-line!
Please consider yourself unsuccessful if you do not meet the job requirements.
Job Type: Full-time
Work Location: In person
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Job Detail
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Job IdJD1402553
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPort Elizabeth, EC, ZA, South Africa
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EducationNot mentioned