Job Description

What will you do?A position of L&D: Learning Experience designer exists in Santam. This role may be based at Head Office Tygervalley or Alice Lane Sandton.The purpose of this role is to create engaging learning activities and compelling online course content applying tested instructional design theories, practice and methods.The role requires the full learning and development lifecycle for allocated client projects, including Analysis, Design, Develop, Implement (Pilots, Testing) and Evaluate (ADDIE).What will make you successful in this role?

• Create /Update instructional material: courses, videos, curriculum, training guides
• Write creative and effective learning objectives, instructional content, storyboards, audio and video scrips.
• Develop exercises and activities that enhance learner engagement
• Develop engaging learning experiences using authoring tools such as Articulate 360, Adobe Creative Cloud, Vyond, etc. that is aligned to strategic business goals
• Implement online learning programmes
• Apply sound instructional design theories, practice and methods to create learning solutions.
• Collaborate with Subject Matter Experts to identify the target audience and design curriculum to address the learner needs.
• Work collaboratively with members of the Design team and other teams within the business to provide consistently high-quality learning programs
• Conducts research regularly to explore new technologies
• Perform basic LMS administration functions (Moodle, SAP SuccessFactors)
• Collects and analyse program data to evaluate training courses and program effectiveness
• Managing multiple projects

Qualification and Experience

• Relevant Diploma/Degree
• Instructional Design 3-5 years
• Curriculum Design 3-5 years
• Proven working experience in instructional design and with instructional technology
• Short term insurance knowledge will be advantageous

Knowledge and Skills

• Knowledge of instructional theory, adult learning principles, assessment and evaluation methods
• eLearning Authoring tools (Articulate 360, Adobe Creative Cloud, Vyond, etc.)
• Learning Management Systems (SAP SuccessFactors, Moodle)
• Computer literacy skills (Excel, PowerPoint, etc.)
• Communication, analytical thinking, decision making and problem-solving skill
• Project Management skills (Planning, Organising & Controlling)
• Data analysis, interrogation, translation and manipulation
• Ability to work independently
• Ability to prioritize and manage multiple simultaneous deadlines
• Teamwork skills

Core CompetenciesCultivates innovation - Contributing independentlyCustomer focus - Contributing independentlyDrives results - Contributing independentlyCollaborates - Contributing independentlyBeing resilient - Contributing independentlyAbout The CompanySantam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly entering into a number of emerging markets, both in Africa and Asia.Our success is rooted in our passion for our clients and everything we do is centered on our delivery of Insurance Good and Proper. We're about people. People drive our business so it follows that we want to recruit the best people possible whether they work for us permanently or for a short time as temporary employees.At Santam, we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals, we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.

Santam