Job Description

LEASE ADMIN AND COLLECTIONS SPECIALIST

Mango5 is looking for a detail-oriented and energetic individual to join our Finance Team in the role of Lease Admin and Collections Specialist. This position is crucial for handling lease integrations, accounts receivable inquiries, and collections processes. If you are organized, quality-focused, and ready to contribute to a dynamic team, this opportunity is for you!

RESPONSIBILITIES:

• Coordinate with the Integration team to send Lease documents for new site acquisitions.
• Conduct outbound calls to obtain updated payment information.
• Manage outbound integration calls and follow-up correspondence for outstanding leases.
• Handle outbound and inbound collection calls for past-due accounts.
• Collaborate with the Customer Success team to resolve customer disputes and manage billing correspondence.
• Monitor customer payment databases daily for receivable status.
• Initiate lock-out and overlock procedures with Facilities Maintenance
• Execute procedures for towing, abandonment, eviction, and foreclosure.
• Prepare weekly collection reports and assist in collecting aged receivables.

REQUIREMENTS:

• 1-2 years of experience in high-volume collections.
• Experience in lease administration (Advantageous)
• Proven knowledge of Consumer Collections.
• Familiarity with accounting software.
• Ability to thrive in a changing and fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency in computer use and relevant software applications (SiteLink, Google Workspace, etc.)
• Matric
• Clear Criminal and ITC

WORKING HOURS:

• Rotational shifts based on USA time zone (Mon-Sun)
• Shifts: 14:00 - 23:00 & 21:00 - 06:00 am / 13:00 - 22:00 & 20:00 - 05:00 (depending on Daylight Savings)

• Transport provided after 18:00
• Dynamic Holidays

REMUNERATION PACKAGE:

• Basic Salary Rate: R 10,500.00
• Allowance: R 500.00
• Commission and Incentives: R 2,000.00

BENEFITS:

• Medical Insurance
• Learnify
• YouAssist

How to Apply:

If you possess the required skills and are ready to take on this exciting opportunity, please submit your CV. Mango5 is an equal-opportunity employer, and we look forward to having you contribute to our success!

Due to high response volumes, if you DO MATCH our criteria but do not hear back from us within 2 weeks, we will keep your CV in our talent pool for future intakes.

Mango5