Job Description

Who are we?

MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella - all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way - free from worry and most importantly at peace with all the what-ifs of the world. Company values that every employee subscribes to are: Energy, Freedom, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to MiWay's core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then MiWay is the place for you!

Minimum Qualification Required

• Grade 12/Standard 10/NQF 4
• Related tertiary qualification

Minimum Experience

• Experience in a legal environment or position
• Liabilities and/or Recoveries experience, specific to Motor Vehicle Accident

Deliverables include, but will not be limited to

• Sound knowledge of Motor Vehicle Collisions and Apportionment of Damages Act
• Analytical thinking and strategic objective execution
• Redefining processes and procedures to optimize efficiencies within the Legal Department
• Ensure efficient service quality standards to clients, brokers and third parties
• Strong administration skills
• Ability to analyze merits correctly
• Ability to argue merits and apportionments
• Quality, compliance and accreditation
• Ability to apply Business Rules and Processes
• Services Knowledge
• Objectivity

Competencies Required

• Ability to multi-task and work under pressure
• Ability to reach set targets
• Ability to analyze merits correctly
• Ability to argue merits and apportionments
• Written and verbal communication skills
• Continues improvement and efficiencies
• Relationships and networking
• Self-motivated and inspire others
• Problem solving skills and solution oriented
• Managing and coping with stress and setbacks
• Delivering results and target orientation
• Commitment to personal and team goals
• Professionalism
• Excellent administration skills
• Must be highly proficient in dealing with clients at all levels
• Self-disciplined
• Good organization abilities

Knowledge and Skills

Assists with claims administration

Assists with claims settlements

Operate within claims guidelines and compliance

Personal Attributes

Self-development - Contributing dependently

Decision quality - Contributing dependently

Action orientated - Contributing dependently

Communicates effectively - Contributing dependently

Build a successful career with us

We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future - your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters - Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office - the group provides many opportunities for growth and development.

Core Competencies

Cultivates innovation - Contributing dependently

Customer focus - Contributing dependently

Drives results - Contributing dependently

Collaborates - Contributing dependently

Being resilient - Contributing dependently

Turnaround time

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Deadline to apply: 19 March 2024.

Our commitment to transformation

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

Sanlam