Job Description

Job Purpose

Implement, support and enhance the technology stack used for the implementation and ongoing maintenance of structured lending product, specifically the Loan IQ system.

Job Responsibilities

Support the technology stack used for the implementation and ongoing maintenance of structured lending product, specifically the Loan IQ system. Build user knowledge of the technology stack (specifically Loan IQ) through user training and training.

manuals offered to stakeholders

Provide training during the operationalization of systems, process or other changes. Support the delivery of Lending Middle Office business unit strategic goals from a technology perspective by owning technology related deliverables and partnering with relevant stakeholder in decision making and execution with clear accountability and mandate. Stay abreast of developments in field of expertise, ensuring personal and professional growth. Identify technology opportunities and efficiencies to improve overall business value. Use existing resources (software, time, people) in innovative ways by reviewing and enhancing business

work methods to improve efficiencies.

Ensure that the technology stack is used optimally through the use of relevant licenses and implementation of enhancements and upgrades. Identify processes to be optimised and / or automated Provide input into the "to be" process design, including advising what is operationally feasible Prioritise, plan and communicate demand (solutions, enhancements, etc.) as an ongoing process to ensure delivery of the same. Ensure development quality by working with technical & other stakeholders to ensure well defined initiative scope and well written user stories. Build trusting relationships with stakeholders by collaborating with and supporting these stakeholders Serve as point of contact for system related queries and requests. Maintain system governance satisfactory to internal and external risk stakeholders and meet their monitoring and reporting needs. Identify risks that system, process and other changes pose to business as usual. Ensure effective resource management by cooperating; influencing and inspiring others to deliver within agreed timelines.

Type of Exposure

Maintained productive working relationships Managed work deliverables Managed work processes Developing multiple creative solutions Facilitating working with a group to identify alternative solutions to a problem Networking and building business relationships Relationship and interpersonal skills in working with IT professionals across the entire technology life cycle. Working on large; complex; multi-disciplinary projects

Essential Qualifications - NQF Level

Matric / Grade 12 / National Senior Certificate


Advanced Diplomas/National 1st Degrees

Minimum Experience Level - At least 2 years' experience in rendering systems support for structured lending products within the Investment Banking environment (e.g. Loan IQ or ACBS support)

Technical / Professional Knowledge

Administrative procedures and systems


Business terms and definitions


Data analysis


Relevant regulatory knowledge


Business writing skills


Presentation Skills


Relevant Governance controls and regulatory knowledge


Governance, Risk and Controls


Behavioural Competencies


Communication


Customer Focus


Decision Making


Building partnerships


Advancing Sales Discussions


Quality Orientation