Job Description

Locum Clinical Associate - RosrebankFull job description Job Title: Clinical AssociateEmployment Type: Locum position (minimum 12 hrs per week, option to scale as agreed)Remuneration: Hourly rateReporting to: Clinical Network LeadLocation: Gauteng (hybrid position with some work from our Rosebank office when required)Start Date: 1 July 2024 ABOUT KENAWelcome to Kena. We're a health tech company with a big dream: to lower the cost of quality care and improve health outcomes in Africa. We're not saying we're the whole solution, but with our blend of tech and human touch, we're proud to play our part.Anyone can download the Kena Health App from the Google Play Store or Apple AppStore and start a physical or mental health consultation within minutes. To do this, we have built a team of multidisciplinary healthcare workers organised around the needs of the patient. These clinicians work together and are supercharged by our bespoke technology to deliver high-quality care through a simple and delightful interface. We are transforming healthcare.With over 300,000 downloads and a 4.8 xefxb8x8frating, we're proud to hold the title as the number one free healthcare app on the Google Play Store. In 2023, we were honored with the MTN App of the Year award, and in 2024, we were recognised as the Most Affordable Healthcare Services Provider in South Africa by World Business Outlook.For more information, watch our video or visit our website. To experience the service yourself, email recruitment@kena.health with the subject line test drive for a voucher to try out a free consultation. THE ROLEAs a Clinical Associate at Kena, you will be working in a multidisciplinary team with nurses, doctors, and mental health professionals, to deliver primary healthcare services via voice, video, and text on our app. This includes providing medical advice, diagnosing conditions, prescribing medications, and issuing sick notes. Patients needing care beyond the Clinical Associate's scope are transferred to a doctor or mental health professional immediately within the App and those requiring advanced interventions are referred accordingly. WHAT YOU WILL BE DOINGProviding high-quality advice:Answering questions about medical conditions, medications, or the need for more urgent care.Explaining diagnosis or ongoing care to patients after a new diagnosis or diagnostic results.Assisting patients with everyday clinical concerns by taking a history, reviewing photos or patient results, and doing a virtual examination. Providing high-quality virtual care:Performing clinical assessments virtually.Diagnosing conditions, providing treatment, and where out of scope, referring to the doctor.Identifying those who may need urgent, face-to-face, or chronic care and referring.Coaching patients on new diagnoses and counselling to improve compliance with chronic care. Collaborating with a multidisciplinary team on our digital platform:Referring for appropriate clinical consultations.Working with doctors or mental health professionals via the platform.Delivering clinical results and meeting cost control goals. CULTURE FITAt Kena, our culture is at the heart of everything we do. We focus on valuing people, pulling together, being relentlessly curious, and continuously creating better ways.EXPERIENCE AND SKILLS5 years of clinical experience, able to work without direct supervision of a medical practitioner.Strong IT and virtual communication skills.Resilience and resourcefulness to deliver on the role successfully.Ability to adapt to changing priorities and handle ambiguity. EDUCATIONBachelor of Clinical Medical Practice and up-to-date HPCSA registration (prerequisite).Post-graduate PHC training (advantageous). REQUIREMENTSPersonal malpractice insurance.Remote work setup with a laptop/desktop, camera, microphone, backup power, strong internet (20 Mbps minimum), and a quiet workspace. INTERESTED?Due to high application volumes, we will contact candidates who best match our current needs. CONSENT FORM: PROCESSING OF PERSONAL INFORMATIONWe care about protecting your privacy. When processing your personal information, Healthforce complies with the Protection of Personal Information Act 4 of 2013 and our Privacy Policy, which is available on our website. In order to give effect to your employment contract with us, it is necessary for us to collect and process your personal information, such as your banking information and next of kin details. Without such information it is impossible for us to give effect to your employment contract. We will only use your personal information for operational purposes in order to give effect to your employment contract, and will retain the information for 7 years after conclusion of your employment with us. We need to retain this information for record keeping purposes and to enable us to confirm your employment. Should any of your information change, you are obligated to inform us so we can ensure that your information is accurate and up to date. When processing your personal information it may be necessary for us to share your information with third-party operators for the purpose of verification or assessment. We also share your personal information with BambooHR, based in the United States of America, and with the Google Cloud, based in Europe, for the purposes of storage. When processing your personal information, they will uphold principles of reasonable processing that are substantially similar to those required in terms of the Protection of Personal Information Act 4 of 2013. You have the right to ask us, free of charge, whether we hold personal information about you and the right to object to the processing of your personal information. You further have the right to request the correction or deletion of your personal information. Should you wish to exercise any of these rights or require additional information or assistance, please contact us at care@healthforce.io. You have the right to lodge a complaint with the Information Regulator, who may be contacted at complaints.IR@justice.gov.za, inforeg@justice.gov.za or JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001. By submitting your application, you consent to Healthforce processing your personal information as outlined.

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