Lodge Manager

Ballito, KwaZulu-Natal, South Africa

Job Description


Job Summary

  • Hospitality Diploma or tertiary qualification in Hotel Management
  • Computer Literate xe2x80x93 Pastel /Micros/Opera/SEMPER property management system, as well as Microsoft Office
  • English speaking, fluent in written and spoken English
  • Zulu (Speak) xe2x80x93 certainly a great benefit. Some understanding will help
  • Driverxe2x80x99s License valid PDP beneficial
  • Valid First Aid Certification is beneficial
  • South African Citizen
  • Physically fit, sober habits and in good health
  • Previous work experience of at least 5 years in management roles in related lodge environments.
  • Management experience in luxury lodge environment
  • Experienced in managing such a large and diverse and intense property
  • Focus of Guest experience delivery from each department
  • Systematic and strong with protocols
  • Use to a reporting system and presenting month end packs to Operations
  • An understanding of budget control and financial management and planning for the future of the lodge
  • HR and payroll functions of the lodge
  • Hands on staff management and staff disciplinary process
  • Delicately manage community staff and drive the development/upliftment process of those selected employees
  • Eye for detail and good all-rounder in all aspects of the hotel xe2x80x93 food/ beverage/ housekeeping/ front office
  • Experience and ability to train staff
  • Reservations and front office administration & practices
  • Basic maintenance & vehicle skills & knowledge
  • Front of House Hospitality Manager & F & B (FOH & Kitchen)
  • Month End Stock Takes & continuous stock control
  • Guiding
  • Management of guiding department
  • Reservations/Reception
  • bookings are done at Head Office therefore Lodge just to update the lodge sheet with current details & work the reservations from paper to arrival to departure
  • Finance, Admin, Stock Controls & Stocktaking
  • Housekeeping
  • Communicating with HODs on bookings information,
  • Maintenance
  • Management of maintenance staff and tasks planned and unplanned
  • HR
  • General Duties
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Job Detail

  • Job Id
    JD1406183
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Ballito, KwaZulu-Natal, South Africa
  • Education
    Not mentioned