Job Description

Our Luxury Lodge client is seeking a Lodge Manager to join their team based close to Ladysmith, KZN.Purpose: This property is looking for a dynamic Lodge Manager to manage all operations of this well-established Game Lodge.This role encompasses the management of the property demanding a unique blend of leadership, meticulous attention to detail, pro-active and willing to go the extra mile with a profound dedication to delivering an unforgettable guest experience. Strong work ethic is required.Salary: Dependant on Experience + Live-In Accommodation and Food while on Duty.

• No dependents or pets.
• 7 days off a month. 21 days consecutive days annual leave.
• Annual bonus based on achieving targets

Requirements:

• At least 5 years experience in an equivalent position in a 4 to 5-star bush lodge.
• Mature, well-presented person
• Passion for hospitality is essential.
• Excellent English both written and spoken. Additional languages Afrikaans and Zulu are an added advantage.
• Well-developed problem-solving skills.
• Strong leadership, delegation, and training skills. Must be able to oversee staff of 25 members.
• Computer literate and ability to manage stock and equipment.
• Hosting experience essential.
• Well-spoken, takes initiative and leads by example.
• Must be able to control and work within budgets.
• Ability to check guests in/out, highly sociable and confident when meeting new people and able to communicate in a friendly, relaxed manner.
• Sound knowledge of the relevant labour laws (BCEA, LRA)
• Good negotiation skills.
• Guest-centric, eye for detail and high standards of service.
• Be of Sober habits with an excellent past track record.
• Stable employment history with contactable references.

Responsibilities:

• Staff/HR - management of all staff; monthly wages; recording of leave; overseeing all departments; staff discipline. Proven record of managing staff effectively and empathetically.

Coordinate and implement staff. * Ability to anticipate guest needs and facilitate the small touches to enhance the guest experience.

• Regular inspections to keep the lodge immaculate.
• Maintenance measures: Schedule maintenance, preventative measures, knowledge, and experience of daily maintenance.
• Some skills/knowledge for overseeing property requirements such as vehicles, road maintenance, bush maintenance, solar systems, fences, etc.

Some knowledge of building, equipment, vehicle and garden maintenance. * Monthly reporting to the non-resident owner/executive members on work done at the lodge and any points of interest.

• Hands-on Guest relations, assistance and guidance in all aspects of the lodge.
• Rooms division. Ensure Housekeeping and F&B departments are running at the standard required; cost management.

Please take note: if you have not been contacted within 14 days, please consider your application unsuccessful.

Talent Candey