Job Description

Job Summary My client is seeking an experienced and enthusiastic Lodge Manager to oversee the day-to-day operations of their lodge, which features chalets, a restaurant, a bar, and wildlife. The successful candidate will be responsible for managing all aspects of the lodge, ensuring exceptional customer service, and maintaining high standards of quality and hospitality. Housing and a food allowance will also be provided. The lodge is situated in KwaZulu Natal, and the position is for somebody that is single. Main job functions Oversee the Food, Beverage and Kitchen Departments Oversee the Housekeeping department. Handling Front Office Oversee all financial aspects of the Lodge with strong leadership skills with a sense of ownership (accountability) and pride in work. Recon of online and walk-in bookings for accommodation Daily cash up and winbranch reports with methodical work ethic with a high regard for attention to detail. Oversee and manage all stock takes on a daily basis and kitchen ordering to ensure good controls are adhered to. Oversee keeping of the grounds and accommodation units. Strong work ethic, ability to work unsupervised, work flexible hours and extended hours. Well groomed, good personal hygiene & presentable with a friendly personality Qualifications Minimum qualification, Matric Hospitality related qualification Strong Food and Beverage Knowledge Excellent organizational and administrative skills Systematic and strong with protocols HR and payroll functions of the Lodge Hands on staff management and staff disciplinary process Basic Maintenance skills and knowledge Must have drivers license and own vehicle Willing to work after hours and weekends Criteria Flexible attitude and willing to take on tasks as necessary. Sensitive to and understanding / tolerant of cultural differences. Confident, peoples person and be able to communicate effectively with guests and staff alike. Exceptional problem-solving skills. Thorough, precise and accurate. Must be able to work under pressure. Proficient in systems, especially in Excel / Sheets. Excellent communication and negotiation skills Focus of Guest experience delivery from each department Physically fit, sober habits and in good health A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.Armstrong AppointmentsRecruiter

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