Job Description

My client is seeking an experienced and enthusiastic Lodge Manager to oversee the day-to-day operations of their lodge, which features chalets, a restaurant, a bar, and wildlife. The successful candidate will be responsible for managing all aspects of the lodge, ensuring exceptional customer service, and maintaining high standards of quality and hospitality. Housing and a food allowance will also be provided. The lodge is situated in KwaZulu Natal, and the position is for somebody that is single.Main job functions

• Oversee the Food, Beverage and Kitchen Departments
• Oversee the Housekeeping department.
• Handling Front Office
• Oversee all financial aspects of the Lodge with strong leadership skills with a sense of ownership (accountability) and pride in work.
• Recon of online and walk-in bookings for accommodation
• Daily cash up and winbranch reports with methodical work ethic with a high regard for attention to detail.
• Oversee and manage all stock takes on a daily basis and kitchen ordering to ensure

good controls are adhered to.

• Oversee keeping of the grounds and accommodation units.
• Strong work ethic, ability to work unsupervised, work flexible hours and extended

hours.

• Well groomed, good personal hygiene & presentable with a friendly personality

Qualifications

• Minimum qualification, Matric
• Hospitality related qualification
• Strong Food and Beverage Knowledge
• Excellent organizational and administrative skills
• Systematic and strong with protocols
• HR and payroll functions of the Lodge
• Hands on staff management and staff disciplinary process
• Basic Maintenance skills and knowledge
• Must have drivers license and own vehicle
• Willing to work after hours and weekends

Criteria

• Flexible attitude and willing to take on tasks as necessary.
• Sensitive to and understanding / tolerant of cultural differences.
• Confident, peoples person and be able to communicate effectively with guests and staff alike.
• Exceptional problem-solving skills.
• Thorough, precise and accurate.
• Must be able to work under pressure.
• Proficient in systems, especially in Excel / Sheets.
• Excellent communication and negotiation skills
• Focus of Guest experience delivery from each department
• Physically fit, sober habits and in good health

A Consultant will be in touch if you are shortlisted for the position. Please consider your application unsuccessful should you not have been contacted within 2 weeks. We will keep your CV on our database and contact you should you match the criteria of any other vacancies.

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