Job Description

Closing Date: 2024-07-26Job Type: PermanentJob Level: ManagementExperience: Between 3 - 5 YearsEE/AA: NoSummaryLodge Manager - Prestigious African Hunting Ranch - Eastern CapeOur client, a renowned ethical hunting ranch located in the Eastern Cape, is seeking an experienced Lodge Manager. This role is ideal for a professional with a passion for wildlife conservation and exceptional guest service. The Lodge Manager will oversee all lodge operations, ensuring the highest standards of guest satisfaction and maintaining the lodge's commitment to sustainability and ethical hunting practices.DescriptionDescription: We are seeking a skilled and experienced Lodge Manager to oversee the operations of our client's prestigious hunting game lodge. The Lodge Manager will be responsible for ensuring the smooth and efficient running of all lodge facilities, managing staff, providing exceptional guest experiences, and maintaining the lodge's commitment to conservation and sustainability.Responsibilities:

• Oversee the daily operations of the hunting game lodge, including accommodations, dining, recreational activities, and guest services
• Supervise lodge staff, including hiring, training, scheduling, and performance management
• Ensure the highest standards of guest satisfaction by providing personalized service and resolving any guest issues or concerns
• Manage lodge finances, including budgeting, expense control, and revenue generation
• Maintain and enhance the lodge's commitment to wildlife conservation, sustainable practices, and environmental stewardship
• Coordinate with the Farm/Hunting Manager and wildlife experts to ensure the safety and ethical practices of hunting activities
• Manage relationships with suppliers, contractors, and local community members
• Implement and enforce health and safety standards and procedures
• Collaborate with marketing and sales teams to promote the lodge and attract new guests
• Prepare regular reports on lodge performance, guest feedback, and conservation initiatives
• Stay updated on industry trends, regulations, and best practices

Minimum RequirementsQualifications:

• Bachelor's degree in hospitality management, business administration, or a relevant field (preferred)
• Proven experience in lodge management, preferably in a hunting game lodge or a similar outdoor hospitality environment
• Strong leadership and communication skills
• Passion for wildlife conservation and sustainable practices
• Excellent organizational and problem-solving abilities
• Familiarity with wildlife management and hunting regulations
• Proficiency in computer and reservation management systems
• Ability to work under pressure and adapt to a dynamic environment
• First aid and/or wilderness safety certifications (preferred)
• Exceptional English and a foreign second language (preferred)

BenefitsLive-in + meals

Hospitality Jobs Africa