Lodge Manager

Waterberg, Limpopo, South Africa

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Candidate requirements:

Minimum 3 years experience in a 5-star luxury lodge environment
Appropriate qualifications to support the experience
Excellent interpersonal skills required for interacting with both staff and guests
Good written English communication
Administrative and budgeting skills with computer literacy in Microsoft Office and PanStrat
Strong leadership and mentoring skills
An ability to be both flexible and adaptable given the nature of the industry good time management skills.
A leaning to social upliftment initiatives
A passion for gardening

Responsibilities:

Responsible for the overall management and smooth and efficient operation of the Lodge;
Liaising with guests regarding their planned trips, dietary requirements and wish lists.
Managing the catering for guests. This includes working with the chefs and supervisors in menu planning, dietary requirements, ordering provisions and hosting.
Hosting of guests.
A commitment to upskilling staff to run the lodge with minimal management intervention.
Managing and recording all stock relevant to the lodge including, amongst others,cleaning materials, beverage and food stocks.
Manage all staff related matters, including their working hours, time off, performance evaluations, annual leave, training and duties.
Managing the curio shop, spa and spa therapist attached to the lodge. Liaising with guests regarding bookings for the spa.

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