Job Description

Logistic Supervisor - JhbFull job descriptionLogistics Supervisor - Direct ShipSignal Hill Products is looking for a Logistics Supervisor- Direct Ship!!!Position/Title: Logistics Supervisor - Direct ShipReports To: Logistics GMFunction: LogisticsArea: Logistics - GautengNumber of Reports: 0Overall Responsibility:The Logistics Supervisor - Direct Ship will be responsible for managing and overseeing logistics operations specifically related to the Direct Ship service delivery. This role will focus on ensuring efficient service delivery, maintaining exceptional customer service, optimizing costs, by optimizing the Direct Ship mode.Focus Area 1- Service Delivery - Direct Ship Oversee and manage SHP direct ship logistics operations i.e., Sedibeng (later SHP Gauteng) and Signal Hill Breweries.Ensure timely and accurate service delivery to customers, maintaining high levels of customer satisfaction.Coordinate with internal teams and stakeholders i.e. Planning department, trade marketing, tele sales etc. to meet service level agreements.Monitor and evaluate delivery performance, implementing corrective actions as needed.Focus Area 2- Customer Service Manage all aspects of customer service related to the direct ship logistics operations.Manage all aspects of customer service related to the direct ship logistics operationsCollaborate with logistics providers and internal teams to ensure efficient order fulfilment and on-time deliveriesImplement customer service metrics to evaluate performance and continuously improve service quality.Ensure accurate and up-to-date master data related to products, customers, suppliers, and logistics parametersImplement data quality checks and maintain data integrity within logistics systemsFocus Area 3- Direct Ship Mode Optimization Evaluate and optimize the Direct Ship mode for SHP operationsAnalyse transportation routes, performance, and transit times to identify optimization opportunities.Collaborate with internal team re. providing input to negotiate favorable contracts and service agreements with transport providers.Focus Area 4- Productivity and Efficiency Tracking and meeting weekly logistics costs against budgets and targets.Monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement.Maximize direct ship and co-loading to ensure the most optimum distribution modes are used.Develop and implement standard operating procedures and ways of working to streamline logistics processes and improve productivity.Collaborate with SHP Chep administrator to ensure accurate tracking and management of CHEPCollaborate with finance to develop logistics budgetsRequirements of the Role: Bachelor's degree in logistics, supply chain management, or a related field (or equivalent experience).Proven experience in logistics operations, preferably in a supervisory or managerial role.Familiarity with 3PL supplier managementPreferred Skills/Competencies: Excellent communication skills, both written and verbal.Strong analytical and problem-solving abilities.NB: Specific duties/responsibilities will vary from time to time: the above list is intended to indicate the general nature of the post and is not exhaustive. The post holder will be expected to be flexible in supporting the business by undertaking any other responsibilities which are aligned with this job level

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