Job Description

DUTIES AND RESPONSIBILITIES: BUSINESS OPERATIONAL EFFICIENCY * Perform secretarial and administrative duties within the Department * Assist with creating PRs /SESs * Loading of Freelance/Independent Contractors contracts * Loading of Freelance/Independent Contractors claims * Taking minutes during Departmental meetings and distributing them * Attend to and manage the Managers diary * Co-ordinate activities within the Business Unit or department * Keep records of Internal Services contracts and Service Level Agreements * Facilitate payments for service provider on SAP. * Act as a link between Manager, Staff and Service Providers and ensure the flow of communication with in the department. * Monitor on-going effectiveness of the contracts in line with Supply Chain Management Policy. * Keep accurate and updated records (filing system) for the department. * Facilitate Courier Service deliveries and/or collections. STAKEHOLDER MANAGEMENT * Communicate with internal and external clients and Stakeholders and maintain an effective, professional interface with all. * Deal with complaints or queries from clients, both internal and external * Liaise with contractors working the Internal Services Department * Liaise with Departmental Supervisor on operational activities, (cleaning & hygiene, gardening services, waste management, etc.). * Communicating and executing management decisions in a positive and effective manner. GOVERNANCE, RISK AND COMPLIANCE * Adhere to SABC policies and procedures. * Comply with Standard Operating Procedures (SOP). * Adherence to Television license Regulations. QUALIFICATIONS * Grade 12 Matric. * National Diploma in Business Administration or relevant qualification (NQF level 6). * Certificate in Office Administration. EXPERIENCE * 1-3 years experience in administrative environment and customer service environment. KNOWLEDGE * General knowledge of SABC rules and regulations, (SCMP essential). * Excellent Knowledge of the OHS Act Essential * Excellent Knowledge of the SAP System * Good Computer Skills; (MS Package) * Excellent Oral and Communication skills * Customer/client Services skills * Good Interpersonal skills * Telephone etiquette * Compiling monthly report * Ability to promptly follow instructions
DUTIES AND RESPONSIBILITIES: BUSINESS OPERATIONAL EFFICIENCY * Perform secretarial and administrative duties within the Department * Assist with creating PRs /SESs * Loading of Freelance/Independent Contractors contracts * Loading of Freelance/Independent Contractors claims * Taking minutes during Departmental meetings and distributing them * Attend to and manage the Managers diary * Co-ordinate activities within the Business Unit or department * Keep records of Internal Services contracts and Service Level Agreements * Facilitate payments for service provider on SAP. * Act as a link between Manager, Staff and Service Providers and ensure the flow of communication with in the department. * Monitor on-going effectiveness of the contracts in line with Supply Chain Management Policy. * Keep accurate and updated records (filing system) for the department. * Facilitate Courier Service deliveries and/or collections. STAKEHOLDER MANAGEMENT * Communicate with internal and external clients and Stakeholders and maintain an effective, professional interface with all. * Deal with complaints or queries from clients, both internal and external * Liaise with contractors working the Internal Services Department * Liaise with Departmental Supervisor on operational activities, (cleaning & hygiene, gardening services, waste management, etc.). * Communicating and executing management decisions in a positive and effective manner. GOVERNANCE, RISK AND COMPLIANCE * Adhere to SABC policies and procedures. * Comply with Standard Operating Procedures (SOP). * Adherence to Television license Regulations. QUALIFICATIONS * Grade 12 Matric. * National Diploma in Business Administration or relevant qualification (NQF level 6). * Certificate in Office Administration. EXPERIENCE * 1-3 years experience in administrative environment and customer service environment. KNOWLEDGE * General knowledge of SABC rules and regulations, (SCMP essential). * Excellent Knowledge of the OHS Act Essential * Excellent Knowledge of the SAP System * Good Computer Skills; (MS Package) * Excellent Oral and Communication skills * Customer/client Services skills * Good Interpersonal skills * Telephone etiquette * Compiling monthly report * Ability to promptly follow instructions

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