Job Description

Job PurposeSupport to develop and administer import/ export plans and processes to provide preparation and clearance of documentation through the relevant authorities and guide and advise customers on import/ export operations and regulations in line with business strategy and objectives, corporate guidelines and policiesTypical Business TitlesImport/Export AnalystDifferentiatorxc2xb7 Apply practical knowledge of job area typically obtained through advanced education and work experiencexc2xb7 Work independently with general supervisionxc2xb7 Problems faced are difficult but typically not complexKey Tasksxc2xb7 Support administration of import/ export plans and processes to optimize service and performancexc2xb7 Execute transactional operational activities related to import/ export in adherence to regulations and internal proceduresxc2xb7 Undertake import/ export entries and support operational activities as per internal procedures and latest local customs regulationsxc2xb7 Calculate duties, tariffs, price conversions, weight and volume of merchandise imported/ exported from/ to foreign destinationsxc2xb7 Process, handle, distribute and archive all required import/ export documentsxc2xb7 Verify invoices and shipping documents to enhance accordance with federal regulationsxc2xb7 Verify entries to ensure customer requirements are met and suggest routine corrective actions in case of deviationsxc2xb7 Ensure export, import and gateway operations are as per business guidelines and compliant with set expectationsxc2xb7 Perform IT systems related tasks to provide updated information on shipmentxc2xb7 Work with internal functions such as customer service, product, sales, etc.xc2xb7 Coordinate with overseas office to check and verify shipment informationxc2xb7 Identify and resolve recurring issues, and suggest modifications for import/ export work methods focusing on increasing effectiveness and efficiencyxc2xb7 May provide functional guidance, advice or training to less experienced positionsStakeholdersxc2xb7 May influence others within the job area through explanation of facts, policies and practicesxc2xb7 Support and interact primarily with colleagues of own functionxc2xb7 Build relationships and understand customer and key stakeholders interests and concernsxc2xb7 Address task-related issues appropriately to maintain work relationshipsManagement Responsibilityxc2xb7 Individual contributor without direct responsibility for leading othersSkillsCustoms, Trade Compliance, Customs Regulations, Customs Brokerage, Customs Declaration, Import Export, Dangerous Goods Regulations, Sanction Countries, Customer Requirements, CRM, Classification, Bill Of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Airlines, Authorities, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, Workflow Automation, DHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, FacilitationQualifications & Key RequirementsEducation LevelBachelors Degree or equivalent experience/qualificationExperience Levelmore than 2 years

DHL