Job Description

Join our team as a Logistics Coordinator in a thriving brokerage firm specializing in domestic logistics solutions. We facilitate port-to-port transportation, both refrigerated and non-refrigerated, acting as a vital intermediary in the logistics chain.The RoleKey Responsibilities:

• Book and manage freight loads, ensuring efficient scheduling and transportation.
• Communicate effectively with drivers and clients, sending necessary documentation such as Bills of Lading and confirming delivery schedules.
• Enter and manage logistics data in our system, maintaining accuracy and up-to-date information.
• Provide quotes and tracking information to clients, focusing on prompt and reliable customer service.
• Handle basic customer service inquiries and resolve issues related to shipments.
• Ideally, manage appointments and deliveries specifically related to Amazon, leveraging any existing knowledge of Amazons logistics software and processes.

Ideal ProfileQualifications:

• Proven experience in logistics and transportation, particularly within the domestic (U.S.) market.
• Strong familiarity with the logistics needs of major clients like Amazon, including appointment scheduling and delivery management.
• Excellent written and verbal communication skills, crucial for coordinating with multiple stakeholders and managing customer relations.
• Ability to quickly adapt to new software systems; prior knowledge of Amazon logistics software is preferred but not required.
• A proactive problem-solver with a keen attention to detail and the ability to think critically under pressure.

This role is perfect for a logistics professional who is knowledgeable about domestic shipping operations and customer service. If you are looking to leverage your expertise in a dynamic brokerage environment and drive effective logistics solutions, we encourage you to apply. Join us in ensuring smooth and efficient transportation services for our valued clients.What's on Offer?

• Flexible working options
• Leadership Role
• Attractive Salary & Benefits

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