Job Description

Job Summary Minimum requirements:

• 5 years of management experience in an operational or similar role.
• Solid understanding of total quality management systems and processes.
• People and process leadership.
• Strong computer literacy.

Personality Traits:

• Able to work in high-pressure and fast-paced environments, while still meeting required deadlines successfully.
• Strong communication skills.
• Problem-solving capabilities.
• Analytical thinking.
• Ability to proactively plan and execute accordingly.
• Strong leadership and management skills.

Duties and responsibilities:

• Receiving:

• Manage and control the receiving of goods and products into the Facility.
• Stock Management:

• Ensure efficient stock and material management, including storing and handling cooling pallets according to our clients SOPs.
• Pallet Handling & Storage:

• Ensure pallet capture and storage/handling process is followed.
• Cold and ambient pallets are stored in the correct locations and are in line with our clients SOPs.
• Pallet movement information is recorded in accordance with our clients SOPs.
• Operational control and management of the Cold and Ambient Storage areas.
• Equipment:

• Ensure Forklift charging and maintenance are conducted, including load testing and diesel.
• Ensure that generator servicing and maintenance are done as required and that diesel is always filled.
• Conduct facility electricity readings and keep records of meters.
• Dispatch:

• Manage and control the picking and dispatching of all goods out of the facility.
• Ensure all goods picked and dispatched are done according to the prescribed process.
• Responsible for ensuring load-outs and turnaround times are adhered to.
• Ensure customer queries are resolved within 24 hours of delivery.
• Logistics:

• Manage inbound and outbound logistics aligned with budget, SLAs, and slot times.
• Manage, plan, and control the daily logistics for all business.

• The daily inbound truck and logistics plan will be completed and communicated to the management team for all farm, market, and other raw material planning.
• Farm/Grower logistics routes and planning are done with Commercial.
• Outbound trucks and logistics planning to be in line with Slot times and budgeted transport rates.
• A daily outbound truck and logistics plan, based on order volumes and the most effective truck utilisation/efficiencies, is to be completed and communicated to the management team.
• Truck/logistics planning over weekends to be completed every Friday for distribution to weekend manager(s).
• Customer and internal agreed slot times to be adhered to daily.
• Communicate our clients' operations' rules and procedures to customers/transporters regularly.
• Drivers and assistants to have clear weekly plan and schedule, which is shared with management.
• Facility & Security:

• Manage the yard and waste area, including, but not limited to waste bins, recycling, pallets, farm crates, and bins.
• Staff:

• Build and manage a strong team of skilled staff.
• Ensure staff are trained, equipped, and capable of doing the job required.
• Ensure the number of staff in each area matches the demands of the business.
• Manage staff performance and discipline.
• Manage leave and time schedules according to HR procedures.
• Ensure all staff has the required PPE and conforms to all customer requirements.
• Operations Budget:

• Manage Operations in line with the Budget.
• General:

• Manage processes and procedures effectively in the division.
• Be visible and manage the teams in the receiving, cold stores, and dispatch areas.
• Effectively manage the flow of products through the facility.
• Inspect the yard and waste areas daily, checking for possible loss opportunities, cleanliness risks, and/or food safety risks.
• Forklift inspection and maintenance checks to avoid failures.
• Electric and manual pallet jacks: daily inspections and preventative maintenance.

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