Our client who is based in Rondebosch - Cape Town is looking for a Luxury Travel Consultant/Expert to join their team.
Responsilibities:
Curation of high quality, tailor-made itineraries for a wide range of traveller segments
End-to-end sales process including planning, costing, refining and confirming itineraries; through to post-travel communications
Conversion of warm sales leads via email, telephone and video calls
High quality presentation of travel itineraries customised to the client's unique requirements, along with supply of relevant supporting information and advice
Delivery of gold standard client service at all stages of the sales process to engender repeat and referral business
Proactive expansion of product knowledge keeping abreast of latest industry developments to ensure expertise across our specialist product portfolio
Maintain up-to-date commercial knowledge of properties, flight routings and logistics
Foster good working relationships with colleagues and trade partners; and exhibit a strong team ethic.
Requirements:
Diploma/Degree in Travel & Tourism
4 years' Travel Consultant experience in a tailor-made travel environment working with complex Southern Africa and East African itineraries
First-hand knowledge of our core destinations, specifically within sub-Saharan Africa
Demonstrable sales performance in a target-driven environment
Outstanding customer service skills and attention-to-detail
Advanced levels of IT literacy
Highly-organised with strong time management skills
* GDS/flight operating systems
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