Job Description

SUMMARYTo maintain all aspects of the Hotel in good, clean, working conditions, through a preventative maintenance programme.MINIMUM REQUIREMENTSQUALIFICATION:

• Grade 12/Matric Certificate essential. Tertiary Qualification in Maintenance Management not essential but preferred
• Project Management Qualification (preferred)
• OHAS Qualification (advantageous)

EXPERIENCE:

• Minimum of 3 -5 years' experience in the same or similar position
• Project Management or Supervisory experience (essential)
• Previous experience in hospitality sector (advantageous)
• Demonstrated ability mentor personnel and manage supplier relationships
• Extensive technical, practical and leadership experience in the relevant field including experience in projects and maintenance
• Site and facilities experience preferred and experience in leading and managing a multi-disciplinary team
• A sound knowledge of architectural drawings and layouts, OHAS and related acts/regulations will be very advantageous.
• Provide HR support of large teams including performance appraisals, salary reviews and managing disciplinary issues, as well as hands on project management exposure to upgrades/renovations is essential

CompetenciesCOMMUNICATION:

• Verbal Communication
• Comprehension

COGNITION/THINKING:

• Analysis/Reasoning
• Decision making & judgement

PERSONAL EFFECTIVENESS:

• Self-Management
• Stress Tolerance
• Attention to detail

INTERACTION WITH OTHERS:

• Influencing other
• Teamwork

• MANAGEMENT QUALTIES:
• Business Alignment
• Strategic Vision

DUTIES AND RESPONSIBILITIESGardens & Grounds:

• Hotel gardens to be immaculately manicured and maintained.
• Irrigation system to be efficiently operational.
• Plan the growing, harvesting and planting of flora depending on crop & season.
• Ensure gardens and nursery are aesthetically pleasing.
• All pathways are clear of any obstructions and plant debris.
• Prune and trim all trees, scrubs and hedges.
• Gather the litter/debris and take it to the dump.
• Ensuring plants in the rooms are up to standard and regularly looked after.
• Assist the kitchen in the vegetable and herb gardens - ensuring it's maintained and always has plants available.
• Maintain all garden equipment and store securely.
• Establish suitable controls for energy and water conservation.
• All in liaison with the Master Horticulturist.

Property Maintenance:

• Conduct annual Conditioning Surveys.
• Initiate, monitor and control Preventative Maintenance Programs.
• Developing and planning of all alterations to ensure more efficient operations.
• Daily walkabouts through property to ensure all areas are neat and clean, nothing is out of place and all work is on track.
• Ensure all rooms are in 100% working condition prior to guest's arrival.
• Back-of-house areas to be at same standard as front-of-house areas.

Stores:

• Store securely all tools in a safe place to prevent loss or damage to equipment.
• Know what standard stock items are and in which group store they are kept.
• To ensure that all stocks and supplies are timeously requested, corrects stock levels are maintained and stock ordered under optimum conditions.
• Repairs damaged or construct new equipment when so required, within reason, to ensure the smooth running and operation of all areas in the complex.
• Ensure that Storekeeping procedures are always followed.
• Conducts monthly stock takes and signs off asset list.

Management:

• Plans, organizes, directs and controls all aspects of the maintenance department.
• Daily issues of work allocations, then monitors to ensure correctness and completion thereof and that work areas are left in a clean and tidy state.
• Ensure logbook is kept of snags picked up from operations team.
• Monitor that Project Management Books are used for all work completed and staff always carry one.
• Understand our standard specs on all wood and metal items.
• To ensure effective communications by attending meetings as required and holding regular departmental meetings to impart information.
• To carry out any reasonable task requested by senior/top management.
• Deals with guests in a friendly and polite manner, offering a high standard at all times.
• To further your own knowledge of management methods and principles to ensure further upgrading in management standards and maintenance procedures.
• To be available to perform other duties which may not reflect above.
• To be available to assist with Duty Management shifts.
• To be available for Relief Management.
• To work overtime as requested.
• To be available via telephone when not at work.

Controls:

• Ensure that only Approved Suppliers are used for contract work.
• Have brief documented and signed off before having outside contractors carry out projects.
• Always check and sign off work completed by contractors before they leave the site.
• Ensure Purchase Order Procedures are followed - quote, authorization, delivery, payment.
• Control monthly budget and investigate ways to reduce costs on electricity, gas, water.

Health & Safety:

• Be aware of all fire safety and emergency procedures and that the team is fully trained.
• Ensure the team consists of qualified emergency personnel - Fire Fighter, Health & Safety Officer
• Ensure all fire prevention equipment is serviced regularly.
• Ensure all security equipment is in 100% working condition.
• Ensure Key Procedures are adhered to.

HR:

• Understand and maintain your man-plan while staffing according to occupancy and projects.
• Liaise with recruitment company to ensure team consists of efficiently skilled staff.
• To hold regular on-the-job training and coaching sessions to ensure that staff perform their duties effectively and efficiently.
• Conduct probationary and performance reviews timeously.
• Accurately complete HR Status forms and submit them before the deadline.
• Ensures that staff all always attired in their full uniform.
• Maintains accurate attendance records of all maintenance staff.
• To ensure that fair and equitable discipline is applied.
• To maintain an effective roster.
• Manage your staff files.

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