Job Description

Job Requisition and Specialist Recruiter details

REQ: 138512
Role: Manager: AOVAPE
Area: 135 Rivonia, Sandton
Specialist Recruiter: Lebohang Monate
Advert closing date: 20/03/2025

Job Family

Administration, Operations and Facilities

Career Stream

Operations

Leadership Pipeline

Manage Others

Job Purpose

To lead and manage the unit by ensuring relevant processes are administered and meet business requirements within a Vehicle Asset Finance division.

Job Responsibilities

Manage insurance related and Value-Added Products processes within a vehicle finance division. Minimise financial and reputational risk by ensuring accuracy of processing activities. Contribute to department budget by providing input to operational forecast. Minimise operational costs by managing cost effectively within budget. Implement a professional customer interfacing environment by managing teams to respond to and action customer requirements within agreed SLA and risk parameters. Understand and meet stakeholder (including Regulators) needs by building and maintaining relationships through regular interactions. Obtain and provide feedback by meeting with internal and external stakeholders. Highlight risk by reporting exceptions. Ensure compliance and maintain clean audits by managing implementation and adherence to all processes and procedures. Internal external stakeholder management External stakeholder management Partner verifications, due diligence, and onboarding New short term insurance product onboarding, Dealer onboarding and relationship management Manage Underwriter agreement management Call centre process oversight to achieve efficiency and optimisation. Addendum process management Ensure accuracy by implementing preventative and corrective activities. Create a culture of continuous improvement by identifying opportunities and/or implementing enhancements to processes, procedures and/or systems. Ensure projects are implemented and delivered by collaborating whilst adhering to governance practices. Meet reporting requirements by compiling and contributing to reports. Make and implement informed business decisions by analysing operational/business reports. Optimise productivity by implementing capacity management principles. Stay abreast in field of expertise and deliver on the expectations from stakeholders by building capability of self and staff through identifying current and future training and development needs. Ensure self and staff understand and embrace the Nedbank Vision and Values by leading by example and re-enforcing values during meetings. Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc). Address issues raised in culture surveys by participating in the development and implementation of action plans. Create a client service culture through various required interventions. Support and encourage staff to participate and support corporate responsibility initiative. Achieve operational excellence by supporting the implementation of business optimisation improvement through team engagement. Encourage team to generate innovative ideas and share knowledge.



Essential Qualifications - NQF Level
Matric / Grade 12 / National Senior Certificate

Preferred Qualification

Degree or diploma in related area (finance, credit, business management, administration, project management)

Minimum Experience Level

4 - 6 years related experience (finance, Insurance, business management, administration, project management)

Technical / Professional Knowledge

Banking knowledge Business Acumen Data analysis Governance, Risk and Controls Industry trends Principles of financial management Principles of project management Relevant regulatory knowledge Relevant software and systems knowledge Decision-making process Behavioural Competencies
Building Partnerships Earning Trust Coaching Collaborating Decision Making Work Standards Leadership Disposition Planning and Organizing

Disclaimer

Preference will be given to candidates from the underrepresented groups

Please contact the Nedbank Recruiting Team at +27 860 555 566

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Please contact the Nedbank Recruiting Team at +27 860 555 566