Job Description

BE PART OF THE WORLDS LARGEST LOGISTICS COMPANYDeutsche Post DHL Group is the worlds leading logistics and mail company.Were one of the worlds largest employers, operating in over 220 countries and territories. Were Europes largest postal service, partner for eCommerce and pioneers in secure digital communication. Were number one in contract logistics and international express delivery, and a leader in the forwarding business.Join us and youll be working for a global company thats focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.And not just for our Customers, but for every member of our Group too.At DHL Supply Chain South Africa, were looking forRole OutlineThe role is responsible for all activities related to warehouses and offices' layout - including the installation and maintenance of electrical systems, fire prevention systems, automation equipment, shelf/rack units, heating and cooling system, hydraulic ramps etc and material handling equipment leased onsite. It also has to take care of controlled temperature systems for specific goods (e.g. pharma) and implies the preparation of technical specifications, metric calculation and cost evaluations. Part of the responsibilities is the management of all third parties suppliers of this area, as well as site inspections. The role has a very specific competence and knowledge of processes and site requirements. Close collaboration with Real Estate function for fit out check for a new facility and support building release to the Landlord.The responsibility of this role covers, in general, the governance and organization of all the technical activities (eg layout drawings, metric calculation, contract requirements, cost evaluations, material handling equipment requirements) and the maintenance activities.The role has to manage directly and indirectly where applicable technical staff including Material handling equipment champions" checking all third parties suppliers of this area, as well as site inspections. Closely cooperation with 1) Real Estate function for fit out check for a new facility and support building release to the Landlord; 2) Procurement for tender organization, 3) Finance to control and checking maintenance costs 4) Accelerated digitalization team to bring technological up-to-date solution to facilities and 5) Material handling equipment supplier.Key areas of responsibility include:

• Supporting the Site Facility Management Team

• Responsible for the preparation and checking of maintenance contracts

• To be a strong consultant for all kind of technical needs, problems and feasibility studies supporting the BU Colleagues

• Coach and drive BU staff during all works related technical plant installation and maintenance

• Understand warehouse/office layouts and drawings, merging technical requirements by Country Laws, CRE, and DSC Security/Safety/IT. Example: Collaborate with IT to better understand their proposed LAN infrastructure, rack / AP position and how it fits into the supplied drawing and possible impacts on other operational needs.

• To analyse and optimize the implementation and maintenance of technical systems

• Supply guidance to GBS Procurement Dept with regard to facility related tenders, appointment of suppliers and needed service level agreements.

• Support the risk consultants in cooperation with GBS Risk Dept

• Support Site Teams in the management of facility management risks and mitigation plans and the proactive communication of these risks to limit business exposure

• This role must ensure all sites have generated a Preventative Maintenance Plan (PMP) and related budget which must be managed accordingly.

• Prepare technical requirements in compliance with Country Laws and control good result of interventions ("maintenance world")

• Support all the BU colleagues during site inspections and construction surveys

• Collaborate with CRE to check buildings for the best negotiations with Landlord

• Collaborate with RES in case of venturing

• Collaborate with Legal and Procurement to prepare maintenance contracts

• Collaborate with Finance in controlling and monitoring maintenance costs and assets status

• Responsible for the roll out plans related to the energy savings and the energy efficiency

• To communicate new technology initiatives to assist business in becoming more efficient/effective

• To be a member of the Internal Energy Board

• To be a member of the Internal Technical Board

• Support BU Staff in analysing and controlling maintenance costs

• To be involved and support BCA & Project Brief with facility management requirements.

• Strong cooperation and main "technical interface" with the Staff/GBS Functions

• Build strong working relationships with landlords to ensure leasehold commitments are met.

• Responsible fo the Supplier Evaluation (Country Quality System)

• Ensure all facility management SOP's and WI's are implemented and adhered too

• Conduct building and property condition assessments and management thereof ensuring that maintenance issues identified are closed out timeously by the BU

• Editor for the maintenance management procedure (Country Quality System)

• Collaborate and support the Institutions, Municipalities, Fire Brigades during the audits/surveys

• Ensure to collaborate with DHL procurement in understanding contract terms, pricing, and service level agreements (SLAs) with the supplier to optimize cost-efficiency and quality of service

• Serve as the point of contact for the MHE supplier and perform timely escalations, negotiations where applicable and maintain a strong working relationship throughout the contract period

• Where applicable conduct regular performance reviews of the supplier, monitor key metrics, and address any performance gaps or escalations promptly with relationships from DHL sites

• Collaborate with internal stakeholders to identify MHE requirements, evaluate equipment needs, and provide recommendations for upgrades or replacements

• Identify opportunities for material handling equipment process improvements, cost reduction, and operational efficiency enhancements in collaboration with cross-functional teams in sites

• Functional reference for Site SHEQ/BCM/Facility Management Coordinators

• Direct management as "technical mgr" : suppliers, consultants and engineers

Qualifications/ Skills/Competencies/Experience

• Strong technical background in logistic building

• Experience in Facilities Management - Industrial Sector

• Experience as technical supervisor

• Experience as maintenance supervisor

• Experience as technical designer

• Experience in warehouse projects

• Experience in suppliers management

• Experience in Facilities Management tools - CMMS

• Ability to manage a National, multi cultural team (essential)

• Degree in Engineering is appreciated

• Working knowledge of Health, Safety & Environmental regulations & laws.

• Able to review lease agreements

• Dynamic and goal orientated

• Influential and impactful

• Acts on own initiative whilst also operating as part of an integrated team

• Able to collaborate with operational management across all levels within a country

• Able to collaborate with operational management across all levels within and out a country

• Solid experience of Civil/Plant Engineering

• Capable of adapting physical observations on the shop floor into performance mgt concepts (design); incl. collaboration with Site Facility Coordinators (consultancy)

• Able to driving change work processes

• In depth understanding of Country technical laws and warehouse systems

• Lead member of technical board or similar (e.g energy board)

• Strong cooperation with MLEMEA Colleagues in the same role

• Provide techinical support to BU Leads during the purchasing of technical assets and maintenance intervention/contract

Competencies & Skills

• Maintains effective relationships with customers

• Develops / Delivers high quality / innovative products, services or solutions

• Focuses on customer needs and gains their commitment

• Gains management / colleague support to meet customer needs

• Ensures strategies / plans are aligned and reflect others views

• Develops strategies / plans aligned to broader organizational strategy

• Communicates strategy

• Establishes clear, challenging and achievable objectives

• Coordinates efforts and aligns resources to achieve objectives

• Regularly reviews and communicates progress against objectives and adjusts as needed

• Champions continuous improvement and innovation

• Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others

• Provides candid / regular feedback

• Supports the development of others

• Inspires others to develop themselves

• Conveys a clear sense of personal goals and values

• Actively seeks feedback to improve performance

• Develops new skills and modifies behaviours based on feedback

• Takes personal responsibility for career and development

LanguagesEnglish - verbal and written - Fluent

DHL