Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!Manages resources to ensure compliance to standards, regulations and set plans to achieve targets/deadlines.Minimum requirementsMatric
2 4 years experience as a SupervisorThe incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.CompetenciesCommunicationControls quality & standardsCustomer orientation / Passion for customerDelegationTeam orientationKey responsibilitiesMerchandise ManagementEnsures that hygiene, housekeeping and safe work standards are maintainedMonitors adherence to merchandise/display standardsConducts regular quality checks on merchandiseChecks that pricing of products are correctOptimises stock levelsEnsures the safe handling of and disposal of hazardous chemicalsIdentifies possible hazards in the workplaceManages inventoryMonitors quality checks on merchandiseChecks and advises on merchandising safety and hygiene standardsMonitors competitor developments and customer profilesDevelops and builds supplier relationshipsAnalyses category performanceFinanceMonitors departmental gross margins and turnover and identifies deviationsConducts bi-annual stock takePeople Management & DevelopmentEvaluates the performance of subordinates against agreed objectives and standardsMonitors, assists and advises on staff performanceSupervises staffProvides input into scheduling requirements for the departmentOperations & MaintenanceEnsures that all equipment is maintained in effective working orderEnsures that equipment is operated in accordance to laid down standardsEnsures that checks are carried out on faulty equipment before calling out relevant contractorEnsures that back-ups are well maintainedShrinkage & SecurityEnsures adherence to security proceduresImplements shrinkage control measuresMonitors all areas of possible loss due to theft, freebagging, fraud, and/or carelessnessOpens and locks storeAttends to alarm call-outsEnsures that cash office procedures and security checks are adhered toAdministrationCompletes all relevant administration documentationMonitors and checks accuracy of LAN listing wit reference to incorrect barcodes and discontinued linesMonitors and checks that price changes are actioned dailyAnalyses stock reportsConfirms daily rosters and follows up on deliveriesUtilises daily stock reportsMonitors daily/weekly turnoverCustomer Service ManagementProvides customers with information on store layout, product availability and customer servicesListens, confirms and responds to customer request for products and servicesDeals with customers who wish to return/exchange/repair goods previously purchasedPerforms front-line dutyHandles customer complaintsSales PromotionsPlans and implements sales promotionsPlans and implements the execution of in-store promotionsMonitors the implementation of promotional activities in storeEvaluates the success of promotional activities in-storeThe incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.Closing date: 09 April 2025If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Discover who we are

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