Job Description

It's fun to work in a company where people truly BELIEVE in what they're doing!Manages resources to ensure compliance to standards, regulations and sets plans to achieve targets/deadlines.Matric Grade 12. Minimum of 2 years in a supervisory position. Previous experience in the Wine/Liquor department or experience in managing a department.Competencies:Read and interpret reports
Achieving results through others
Plan, organize and follow up on activities and plans
Adhere to standards and policiesCustomer Orientation
Communication skills xe2x80x93 clearly conveying message and actively listening
Business mindednessMerchandising Management:Executes plan guide 100%
Rotates stock as per policy/SOP on sales floor and back up area
Throughout day ensures department merchandising and cleanliness standards are maintained.
Follows standards set down for promotional space
Follows promotions communications'
Ensures back up area standards maintained at all times - all stock represented on floor
Elevates any continuing stock issues to Store Manager
Ensure department follows H&S standards and processes as per SOP.
Understand customer needs and communicate these to demand planningSystems Management:Gap scanning out of stocksIdentifies, counts, and records out of stocks & over stocks
Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
Processes IDTs via SAP
Actions reduced to clear on SAP as per SOP
Checks for electronic communications regularly during the working dayCustomer Services Management:Handles customer complaints and special customer requests
Advises customers on productsPeople Management & Development:Evaluates the performance of direct reports against agreed objectives and standards
Reviews staffing requirements and provides input into staff scheduling
Keeps staff informed of new initiatives, store and department performance
Keeps staff motivated
Identifies training needs
Coaches staff and managementFinance & AdministrationEnsures that all equipment is properly maintained in effective working order
Ensures that general maintenance standards are met
Follows up and controls departmental expenses
Monitors results and investigates deviations to budget.
Monitors waste, and ensures procedures are adhered toCLOSING DATE: 5 JULY 2024If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!Discover who we are

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