Job Description

Description of position:

Position: Coffee Shop Manager

Location: The Pantry

Small coffee shops based in the Southern Suburbs, we currently have a vacancy

for a floating manager for our four stores.

The right applicant will:

Have their own vehicle.

Have experience in managing restaurants or coffee shops.

Have strong administrative skills including stock controls and costings.

Be self-motivated and driven to increase sales.

Have exceptional leadership skills.

Have a good understanding of South African employment laws.

Have food production/cooking skills

A qualification in hospitality management would be preferable (applicants

trained on the job may be considered).

We are looking for an enthusiastic and dedicated

Manager

to join our team and help ensure the smooth daily operations of our coffee shop. The ideal candidate will be passionate about delivering excellent customer service, fostering a positive team environment, and maintaining high-quality standards.

Responsibilities:

Oversee the daily operations of the coffee shop, ensuring efficiency and excellent service. Lead, motivate, and support the team to achieve their best. Manage opening and closing procedures, including cash handling and stock checks. Monitor inventory levels and coordinate with suppliers to maintain stock. Address customer inquiries and resolve complaints professionally. Ensure compliance with health and safety regulations. Provide training and guidance to new and existing staff. Assist in scheduling shifts and managing staff attendance.

Experience:

2+ Years in similar position Prior management experience necessary
Job Type: Full-time

Application Question(s):

Reliable vehicle with valid drivers license.
Language:

English (Preferred)
Location:

Southern Suburbs, Western Cape (Required)
Work Location: In person