Bachelors degree in Information Technology, Computer Science or similar qualification
Relevant SAP Certification / Business & Systems Analysis.
Finance Qualification will be a great advantage
KEY DUTIES AND RESPONSIBILITIES
Ensure the functional availability and QOS of the Sales and Finance modules including performing daily routine tasks and maintenance.
Interpret business requirements and provide solutions including gap analysis, business process engineering and mapping, configuration, testing and roll out
Identify, and recommends opportunities for productivity improvements and implementations where agreed.
Manage access rights and configure the application,
Ensure corporate procedures are maintained, including change management processes and escalate incidents to group level where applicable
Assist end users with training and documentation where required.
Track and manage ERP requests on relevant corporate systems, including incident and crisis management.
Perform root cause analysis of major issues and prepare detailed incident reports.
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