Manufacturing Plant Infrastructure, End User & Shopfloor Support Specialist

Eastern Cape, South Africa

Job Description


MINIMUM QUALIFICATIONS

  • Bachelors degree in Information Technology, Computer Science or similar qualification
EXPERIENCE
  • 5+ years of experience Integrating, implementing, and supporting MES and Shop Floor technology solutions, preferably at an Automotive OEM or Tier 1 supplier.
  • 3+ years of project management experience in implementing large, cross functional business and/or manufacturing IT solutions.
KEY DUTIES AND RESPONSIBILITIES
  • Perform root cause analysis of major issues and prepare detailed incident reports
  • Deploy hardware, software and services and participate in the acceptance process in coordination with internal corporate stakeholders and in compliance with corporate standards
  • Ensure the day-to-day support of users (software and hardware) and the resolution of incident, Implement changes in collaboration with Corporate Central IT.
  • Escalate incidents to group level when issues cannot be resolved internally.
  • Manage third party companies responsible for maintenance of resources (energy, air conditioning, inverter), security (protection of buildings, and technical installations) and any other ICT services
  • Be the primary contact for interventions on the site's computer equipment and infrastructure, including outside of office hours, if necessary
  • Apply corporate change management standards for interventions on the infrastructure, data centre and servers.
  • Carry out periodic audits of workstations to verify that workstations are compliant
  • Participate in the design and implementation of business continuity and disaster recovery plans

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Job Detail

  • Job Id
    JD1352257
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Eastern Cape, South Africa
  • Education
    Not mentioned