Job Description

MINIMUM QUALIFICATIONS

• Bachelors degree in Information Technology, Computer Science or similar qualification
• Technical infrastructure and networking qualifications/certifications experience with HPE Aruba equipment an advantage

• Perform root cause analysis of major issues and prepare detailed incident reports
• Deploy hardware, software and services and participate in the acceptance process in coordination with internal corporate stakeholders and in compliance with corporate standards
• Participate in the management of corporate networks and data centres including LAN, WAN, Routers and Switches.
• Ensure the day-to-day support of users (software and hardware) and the resolution of incident, Implement changes in collaboration with Corporate Central IT.
• Escalate incidents to group level when issues cannot be resolved internally.
• Manage third party companies responsible for maintenance of resources (energy, air conditioning, inverter), security (protection of buildings, and technical installations) and any other ITC services
• Be the primary contact for interventions on the site's computer equipment and infrastructure, including outside of office hours, if necessary
• Apply corporate change management standards for interventions on the infrastructure, data centre and servers.
• Be responsible for IT security including firewalls and antivirus. Ensure the proper use of end-user equipment, in particular compliance with corporate rules and the installation of approved software
• Carry out periodic audits of workstations to verify that workstations are compliant
• Participate in the design and implementation of business continuity and disaster recovery plans

ExecutivePlacements.com