Job Description

Job Summary Core Functions:

• Sells and secures orders from existing and prospective customers through a relationship-based approach and by creating awareness and growing the brand.
• Increasing footprint throughout Africa by expanding representative base
• Demonstrates products and services to existing/potential customers and assists them in selecting those best suited to their needs.

Details of Function:

• Establishes, develops and maintains business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for the organizations products/services.
• Liaises with existing and prospective customers via presentations, all communication mediums, in-person visits and cold calling.
• Researches sources for developing prospective customers and for information to determine their potential.
• Develops clear and effective written proposals/quotations for current and prospective customers.
• Expedites the resolution of customer problems, complaints and all after-sales enquiries.
• Coordinates sales effort with marketing, management, accounting, logistics and technical service groups.
• Identifies and analyses the country/territory/markets potential and determines the value of existing and prospective customers value to the organization and researches potential representatives within.
• Identifies advantages and compares organizations products/services.
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for the territory/segment.
• Supplies management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Identify product improvements or the introduction of new products by keeping abreast of industry trends, competitor and marketplace activities.
• Manage and co-ordinate participation in shows, conventions and associated events.

Skills:

• MS Office (E-Mail, Word, Excel, Power Point
• Customer Relationship Management (CRM)
• Cold Calling
• Presentation Skills
• Industry Knowledge and Networks

Competencies:

• Professional Verbal & Written Communication
• Systematic Attention to Detail & Accuracy
• Planning & Organising
• Customer Focused
• Analytical Thinking - Solutions Oriented
• Negotiations Skills
• Business Orientated

Experience and Qualifications:

• Proven track record in the Sales industry with preference given to those with sales experience and a demonstrated aptitude for problem-solving; and the ability to determine the best marine solution in line with customers requirements.
• Must have excellent proposal writing and presentation skills and a strong CRM background
• Must have a demonstrated skill in and an affinity for prospecting including courtesy and cold call calling.
• Must be self-motivated, results-orientated and able to work both independently and within a team environment.
• Must possess excellent verbal and written communication skills and a proficiency in using Microsoft Office Suite applications and contact management software.
• Valid drivers license and being prepared to travel are critical requirements for this position.

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