Job Description

About the RoleThis isnt a support job. Its a high-performance client-facing role where your success is directly tied to the success of your clients.Youll be their main point of contact, responsible for onboarding, implementation support, coaching on webinar campaigns, and ensuring theyre getting measurable results.ResponsibilitiesOnboard new clients and set them up for success within our funnel systemServe as the primary contact for a portfolio of active clientsProvide 1-on-1 strategy guidance and accountability via Zoom/SlackMonitor client progress and proactively prevent churnCollaborate with internal teams (ads, tech, creative, sales) to deliver resultsTrack performance metrics and support clients in optimizing their campaignsHost check-in calls, troubleshoot minor tech/CRM issues, and celebrate client winsWhats in it for You?$1,500 - $2,000 USD / monthFully remote with flexible scheduleFast-growing company with real career growth opportunitiesGet trained by a world-class team and make a direct impactMonthly bonuses based on client success metricsWork with smart, ambitious, driven people across 4+ countriesExcellent spoken & written English (neutral accent required)Strong communication and presentation skillsPrevious experience in digital marketing, agency work, or SaaS CSM rolesHigh-speed internet + ability to work North American business hoursStrong work ethic, proactive attitude, and obsession with client successReal estate/mortgage or experience is a big plus, but not required

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