Job Description

ER24 International Corporate Office | Johannesburg | South AfricaClosing date: 28/10/2024
Number of positions: 1
Recruiter name: Gaylin Daniels
Reference number: 55189
Workplace Type: Hybrid
PermanentPlease note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profileMAIN PURPOSE OF JOBTo support a comprehensive, professional and integrated care service and to deliver world-class case coordination and concierge service to Medical Assist Service patients in collaboration with the internal and external healthcare teams.KEY RESPONSIBILITY AREAS

• Manage clinical efficiency in collaboration with the Clinical and Medical Assist Services team for MAS patients before admission, during hospitalisation and post-discharge
• Support an integrated healthcare service by monitoring the liaison and coordination services of the MAS teams with clinician offices and external healthcare providers
• Fulfil a patient liaison role throughout the delivery of the various MAS contracts, communicate effectively with patients, clients, specialists, hospitals
• Utilise data analytics and reporting to monitor patient outcomes, operational efficiency and clinical governance
• Drive a culture of cost efficiency and ensure the financial process is managed thoroughly
• Personal Effectiveness

REQUIRED EDUCATIONESSENTIAL EDUCATIONDegree / Diploma in General Nursing; OR Advanced Life Support OR ILS with appropriate case management experience OR other allied healthcare degree/ diplomaDESIRED EDUCATIONClient Liaison, Case ManagementREQUIRED EXPERIENCEMINIMUM EXPERIENCE2-years' experience in a senior nursing role (e.g. Shift Leader, SPN), within a private acute healthcare setting; OR Paramedic OR 2 years' experience within the healthcare environmentDESIRED EXPERIENCE2-years' Case Management and/or Client Liaison/Customer Service, Communications and BookkeepingREQUIRED JOB SKILLS AND KNOWLEDGE

• Evidence-based practice and guidelines
• Clinical pathways
• Clinical information capturing and data analytics
• Nursing/ALS care within an acute-care setting
• Risk identification and supporting protocols
• Pharmacology
• Cost containment as per clinical pathway
• Computer literacy (MS Office)
• Delivering results and meeting customer expectations
• Presenting and Communicating Information
• Writing and reporting
• Analysing
• Strong interpersonal and relationship building skills
• Excellent administration skills

All applicants will be considered, with the understanding that preference will be given in accordance with the Employment Equity Plan of Mediclinic Southern Africa, as well as internal applicants/employees that meet the minimum requirements.Please note if you are an internal employee on a fixed term contract please apply using an external candidate profile and not your employee profileJoin our Talent CommunityBecome a part of our Talent Community and we will get in touch with you as soon as there is a relevant opening that fits your skills, interests and experience.Job Type: AdministrationVideo Token: KDIu6uSOve4Custom Field 1: v1658407602/JobAdvert21_mm8sah.jpg

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