Job Description

Mascor is a Company consisting of franchised Automotive, agricultural mechanisation, and fuel. With more than 50 years in the industry, we offer prestige brands such as John Deere, Toyota, and Warath while our highly skilled staff provides professional and high-quality service and standards of workmanship.
Mascor is currently looking for a Master Technician who will be based in Greytown, KZN. The preferred candidate will be required to travel across South Africa branches as well as into East Africa.RESPONSIBILITIES:1. Quality of work- Knowledge of work & systems including diagnostics.- Ordering correct parts the first time around to complete the job- Loading and closing of quality DTAC's 100%- Comebacks less than 3% of own total labour sales- Productivity at 100% and efficiency 85%- Charge to total percentage = 85%- Carry out all DLM's and courses assigned timeously.- Adhere to company SOPs.- Comply with Company minimum tool requirements.- Efficient time management re travelling etc.2. Administrative duties- Completion of job cards within 24 hours- Accurate completion of daily reports and technician diary.3. Customer service- Ensure customer satisfaction is at 100% and all queries are attended to timeously.- Ensure proper communication regarding jobs in progressREQUIREMENTS:a. Qualifications:i. Min: Grade 12 & Job related Trade certificateii. Ideal: Grade 12 / N2 & Job related Trade certificateb. Experience:i. Must be able to work on sophisticated and intricate machinery and equipment including large tractors, combines, sprayers, harvesters and Precision AG.KEY COMPETENCIESa. Able to operate under pressure.b. Attention to detail.c. Good communication skillsd. Excellent practical skillse. Problem-solving abilities.f. Willing to work in a team.g. Computer literacy,h. Time management skillsi. Training abilitiesj. Must be willing to work across borders

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