Job Description

A well-established organization in Pretoria East is seeking a Medical Front Office Administrator to join their team. Salary will be discussed in the interview.PLEASE NOTE:Should you apply for this vacancy and your skills and experience DO NOT match the inherent REQUIREMENTS of this position, YOUR APPLICATION WILL BE IMMEDIATELY DELETED. Please ensure that you READ and understand this advertised position BEFORE sending your CV to us, or otherwise you will just be wasting YOUR time and ours.Application Process:To apply for this position kindly e-mail your updated CV in MS Word format to hermien@whmrecruitment.co.za, and indicate the Position name in the Subject LineResponsibilities:
Front Desk Management:

• Greet & assist patients and visitors in a professional and friendly manner.
• Manage incoming calls and route them appropriately.
• Ensure patient information is accurately entered into the electronic medical records system (Trifour - Trimed)
• Verify insurance information and collect co-payments as required.
• Ensure a neat and tidy work area.
• Maintaining an orderly and professional working atmosphere between administrative team and co workers.
• General administrative duties.

Administrative and Admission Duties:

• Manage and coordinate the facilitys waiting list and bed list with discharges and admissions.
• Maintain and update patient records and files.
• Coordinate with medical staff to ensure timely patient care.
• Maintain office supplies and stock levels.
• Handle incoming and outgoing correspondence, including emails.
• Provide assistance and information to patient queries.
• Assist patients with completing necessary forms and paperwork.
• Laisse with Dr's & MDT rooms
• Presenting orientation group

Compliance and Confidentiality:

• Adhere to all privacy and confidentiality regulations in handling patient, personal and facility information.
• Ensure compliance with all relevant healthcare regulations and standards.

Qualification and Requirements:

• Matric
• At least 3 years experience in a similar medical administration position
• Own Transport strong recommendation- limited public transport available to clinic
• Computer literate (TriFour - Trimed would be an added advantage and excellent Microsoft Excel experience)

Skills and Attributes:

• Strong interpersonal and professional communication skills
• Fluent in English and Afrikaans (verbal and written)
• Ability to work under pressure, independently, as well as within a team
• Attention to detail
• Organized
• Computer literacy
• Ability to multitask
• Well-presented and professional

Working Hours:
Shifts of 182 hours total per month (split into 8-hour daily shifts that are morning / midday and afternoon shifts - between 7h30 - 20h00) , 1 - 2 (two max ) Sunday shifts per month and paid overtime.
Availability to work overtime if needed.Disclaimer: Please note that only short-listed candidates will be contacted. Therefore, if you have not received any correspondence within two weeks of your application, you have been unsuccessfulCareer Category: Medical Front Office Administrator (Shifts)Career Type: Full TimeLocation: Pretoria East

WHM Recruitment Advisors