Job Description

• Evaluate and manage work activities of all admins, nursing, cleaning, gardener and Patient Care Consultant staff.
• Assist, support and guide Team Leaders.
• Maintain computerized record management systems (medical software) to store and process data such as patient information.
• Daily banking, statistics and reports.
• Assist in establishing work schedules, tasks and rosters for staff.
• Maintain effective communication between professionals, staff and patients.
• Maintain and ensure excellent working condition of the health Centre.
• Monitor and supervise work done by service providers to ensure adherence to quality standards, deadline dates, compliance as well as to correct errors or resolve problems.
• Investigate and resolve customer complaints by following due process regarding the companys internal processes.
• Manage and resolve all staffing issues, including recruitment, performance evaluations and discipline related concerns, as well as monitor the progress thereof.
• Ensure that all maintenance and other contractor duties/work is reported to the operations
• Manager, and the relevant platform(s).
• Investigate and facilitate disciplinary enquiries.
• Train new staff and orientate within the workplace/Centre.
• Adhere to and ensure compliance to all company policies and procedures.
• Assist in conducting regular inspections of the Centre and Centre premises

Requirements:

• Matric
• Degree in business management.
• 3-5 years experience in similar role
• 2-3 years' management experience
• GoodX experience will be an added advantage.
• Computer literacy (MS Packages, Pay Space)
• Healthcare industry experience will be an advantage.
• Driver's license and own transport.

Skills and Attributes:

• Strong interpersonal skills and conflict management
• Basic financial literacy and understanding
• Flexibility in terms of availability
• Professional communication skills
• Ability to build professional relationships with doctors and patients in promoting patientdoctor interaction.
• Ability to work under pressure.
• People management and interpersonal skills

JobPlacements.com