Job Description

Requirements

• Matric is essential
• Fluent in English & Afrikaans
• Own reliable transport
• Attention to detail
• Ability to multitask
• Good administration skills
• Proficiency in Microsoft Word, Excel & Outlook
• Experience in medical reception will be beneficial
• Experience in Elixir Live / MedeMass will be beneficial

• Overseeing the day-to-day operations of the practice
• Greeting and assisting patients in a courteous and kind manner, whether in person or telephonically
• Registering new patients and capture insurance / medical aid information
• Submitting quotations & motivations to medical aids and following up on them timeously
• Overseeing accounts receivable & accounts payable
• Debt collecting
• Liaising with medical aids regarding authorisations, payments etc. and following up timeously
• Liaising with colleagues / Drs rooms
• Maintaining patient records
• Addressing patient concerns and questions re. appointments, accounts etc.
• Maintaining practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
• Remotely communicating with billing department
• Scheduling patient appointments, ensuring efficient use of healthcare providers' time
• Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy
• Relaying messages accurately and in a timely manner
• Performing general clerical duties such as photocopying, faxing, filing, and maintaining the office
• Receiving cash and credit card payments and receipting thereof
• Petty cash

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