Job Description

Our client based in the Northern Suburbs is looking for a Medical Secretary to join their team.Requirements:

• Matric certificate.
• Fluent in English and Afrikaans.
• Own reliable transport.
• Pay attention to detail.
• Ability to multitask.
• Good administration skills.
• Proficiency in Microsoft Word, Excel & Outlook.
• Experience in medical reception will be beneficial.
• Experience in Elixir Live / MedeMass will be beneficial.

Responsibilities:

• Overseeing the day-to-day operations of the practice.
• Greeting and assisting patients in a courteous and kind manner, whether in person or telephonically.
• Registering new patients and capture insurance / medical aid information.
• Submitting quotations and motivations to medical aids and following up on them timeously.
• Overseeing accounts receivable and accounts payable.
• Debt collecting.
• Liaising with medical aids regarding authorisations, payments etc. and following up timeously.
• Liaising with colleagues / Drs rooms.
• Maintaining patient records.
• Addressing patient concerns and questions re. appointments, accounts etc.
• Maintaining practice inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies.
• Remotely communicating with billing department.
• Scheduling patient appointments, ensuring efficient use of healthcare providers' time.
• Respond to inquiries from patients, families, and other healthcare providers with professionalism and courtesy.
• Relaying messages accurately and in a timely manner.
• Performing general clerical duties such as photocopying, faxing, filing, and maintaining the office.
• Receiving cash and credit card payments and receipting thereof.
• Petty cash handling.

To apply, please send your CV and salary expectations toPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff Pty (ltd) is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. Applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request out POPI Act Policy.

Persona Staff