Job Description

Job SummaryA Waiter/Waitress in a Michelin-starred restaurant is responsible for delivering an unparalleled fine dining experience with precision, professionalism, and exceptional attention to detail. This role requires a deep understanding of high-end service etiquette, menu knowledge, and the ability to anticipate guest needs. The Waiter/Waitress works closely with the kitchen and sommelier teams to ensure seamless service while upholding the restaurant's Michelin-star standards.Key Responsibilities:1. Fine Dining Service & Guest Experience

• Provides an exceptional and personalized dining experience, maintaining Michelin-star service standards.
• Guides guests through the menu with expert knowledge of dishes, ingredients, preparation methods, and potential allergens.
• Recommends wine pairings and beverages in collaboration with the sommelier.
• Ensures precise table settings, silverware placement, and overall dining ambiance.
• Anticipates guest needs, responding promptly and courteously to special requests.
• Manages multiple tables while maintaining composure and attention to detail.

2. Michelin-Starred Standards & Etiquette

• Follows strict fine dining protocols, including synchronized service and multi-course meal coordination.
• Maintains a professional and polished demeanor at all times.
• Demonstrates impeccable table service techniques, including French, Russian, or Gueridon service when required.
• Upholds a discreet and refined approach to guest interactions.

3. Order Management & Coordination

• Takes and relays accurate orders to the kitchen with precise modifications when necessary.
• Ensures courses are served in a timely manner, coordinating with the kitchen and front-of-house teams.
• Monitors guest progress through their meal and adjusts service pace accordingly.
• Handles special requests, dietary restrictions, and allergy concerns with meticulous care.

4. Team Collaboration & Communication

• Works closely with chefs, sommeliers, and management to maintain seamless service flow.
• Communicates effectively with the support staff to ensure tables remain clean and well-maintained.
• Assists fellow team members when needed to enhance the overall guest experience.

5. Cleanliness, Setup, & Organization

• Prepares the dining area before service, ensuring immaculate table settings and a refined ambiance.
• Maintains cleanliness and organization of the station, following health and hygiene regulations.
• Resets tables promptly after guests depart while preserving the restaurant's meticulous presentation.

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