Job Description

Title Microsoft Licensing Advisor

• As a Senior Microsoft Licensing Advisor, you will provide the following services including:
• A thorough understanding of Microsoft licensing agreements:
• understand the customer landscape and their licenses, ensuring compliance and avoiding potential legal and financial consequences.
• Cost savings: Identify the most cost-effective licensing options, saving the customer money on licensing costs.
• Streamline the licensing process by providing guidance on which licenses are required for different products and services.
• Accurate licensing: Assist customers in accurately determining their licensing needs, avoiding under-licensing (which can result in legal and financial consequences) and over-licensing (which can lead to unnecessary costs).
• Have an in-depth knowledge and expertise in the following Microsoft Agreements and assists customers to navigate the complex landscape of licensing options. The Licensing Advisor must have a knowledge and understanding of the following Agreements:
• Enterprise Agreements
• Enterprise Subscription Agreement
• Server Cloud Enrolment
• MPSA
• CSP
• Campus
• Open Value
• SPLA
• Assist customers to identify cost-effective licensing options and negotiate better terms and pricing with Microsoft.
• streamline the licensing process and ensure accurate licensing, potentially saving our customers time and money.
• Provide the necessary Microsoft licensing training to customers as and when required or as defined in our LSP Value Added Services document.

As a Microsoft Licensing Specialist, you will be required to complete the following Microsoft Licensing Exams:These Exams below can be done 2 per Quarter:

• M365 Fundamentals
• D365 Fundamentals
• Data and AI Fundamentals
• Azure Fundamentals
• Security Fundamentals
• Get Licensing Ready
• Adhoc Online Licensing Update Sessions/Training as made available by Microsoft.

As a Microsoft Licensing Advisor, you will apply the following methodologies and process to your customer engagements:

• Apply the Microsoft T-36 process in engaging customers to ensure the engagements with customers are started in advance (6-12 months) to ensure we execute in a professional and pro-active manner.
• Ensure the Renewal Email is shared with the Account Managers 6-12 prior to renewal with the tasks and timelines clearly outlined.
• On Time Renewals - Meet the GFA (Government Framework) timeframes to ensure the Customer does not lose their discounts.
• Engage the licensing Operations Team and request various options for the customers requirements. Explain and articulate the Advantages and Disadvantages of all options proposed.
• Provide Supporting Licensing Briefs and explanations to your customers.
• Please refer to the attached SLA below for Licensing Advisory Services timelines and quotation checkpoints for accuracy.
• Attend all necessary RFQ/RFP briefing sessions to understand the customer requirements and table any questions you may have.
• Providing Licensing Options on all RFQ and RFP submissions.
• Internal Communications on any changes to the Microsoft Licensing Terms and Conditions and how it may affect the customers Agreement during and after the contract term to all stakeholders.

EducationMatricCertificationMicrosoft Licensing certificationEducation National Certificate Level 4 (N4) / Grade 12 (Required)Languages English

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