Mid Senior German Speaking Travel Consultant (remote)

Home Based, ZA, South Africa

Job Description

About Viatu



Viatu is not just another travel platform; we're building the future of sustainable travel. As a B Corp-certified company, we're committed to creating a positive impact on the planet and the communities we serve. We're a team of passionate travellers, tech enthusiasts, and sustainability advocates working together to revolutionise the travel industry. We use cutting-edge technology to connect travellers with authentic, off-the-beaten-path experiences, making sustainable travel more accessible and convenient.



Join our team of innovators and disruptors



We're a remote-first company with a diverse team representing over 10 nationalities. We value creativity, critical thinking, and a self-starter mentality. We embrace challenges and celebrate wins together. At Viatu, you'll be empowered to take ownership, make decisions, and contribute directly to our mission of creating a more sustainable future for travel.



About the role

We are seeking a full-time German-speaking travel consultant to join our sales team. As an ideal candidate, you have at least two years of relevant experience designing multi-stop itineraries and outstanding customer service skills. You have strong destination knowledge of African destinations (particularly South Africa, Namibia, Botswana, Kenya, and Tanzania) and feel confident in making others dream about the wonders that await them at these destinations.

Relentless in your pursuits, you usually have a hard time accepting a "no" for an answer (much less radio silence), so you resourcefully ideate new, creative (and always respectful) ways to effectively engage with your audience.

Your role and responsibilities will include, but not be limited to:

You design compelling, tailor-made trips inspired by our customers' dreams

You actively engage with our customers from the moment they contact us to the moment they embark on their dream holiday

You manage the booking process, including quotations and booking the suppliers for our customers with the help of our internal tools

You collaborate with the product and marketing team to improve and expand the offering on our website

You provide quantitative and qualitative feedback on how our Tech team can improve our tools for better delivery to customers

You work with your team to continuously improve and develop your sales strategies

You manage and report back on your KPIs on a regular basis and work continuously to improve them to meet ambitious sales targets



What you bring to Viatu:



You have at least two years of sales experience as a travel consultant managing multiple client requests simultaneously, organising your tasks efficiently and maximising your conversion rate

A proven track record of exceeding sales targets and growing revenue

You have excellent communication and presentation skills in German and English

You work meticulously with a high degree of autonomy

You have excellent African product knowledge and a passion for travel

You are passionate about turning our customers' dreams into reality and taking care of all the details with love and passion

You have a soft spot for sustainability and care deeply for our environment

A pragmatic and analytical approach to sales

You have a bachelor's degree in social science, marketing, economics or a related field

It's a big PLUS if you have one or more of the following qualities:

Previous experience in a fast-paced startup

Deep product and destination knowledge of African destinations

Experience working with a modern CRM, tracking your leads and logging your actions

Working knowledge of the Google Suite and Wetu

Our ideal candidate is based in Cape Town, South Africa.



Compensation:



Base salary:

Above industry-related base salary (depending on experience and destination knowledge in our key destinations)

Additional personal commission:

10% of the gross profit of your sales

Additional team bonus:

10% of base salary is offered upon the target achievement of the whole team



Benefits:



Go on Safaris and amazing adventures for a living (someone has to test it ;) ), sponsored by Viatu

Competitive salary and commission structure

Generous team bonus based on performance

Uncapped earning potential

Opportunities for rapid career growth

Work with a passionate and supportive team

Make a real difference in the world of sustainable travel

Getting access to attractive travel allowances, educational and special travel incentives for yourself and your family

Working fully remotely with a decentralised team with regular meetups in Cape Town and Europe

Having a direct impact on people and the planet in the destinations we operate in

Access to internal and external education and lifelong learning opportunities



Process:



We appreciate your time and want to give you full transparency about our hiring:

Role-specific assessment that you can complete in your own time

Role-specific interview (with another team member in the sales team)

Final interview (with our CEO)

Reporting:

You will report to our head of sales

Employment type:

Full-time (five days a week)

We are curious to get to know you better,

Your Viatu team

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Job Detail

  • Job Id
    JD1414322
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Home Based, ZA, South Africa
  • Education
    Not mentioned