Job Description

Closing Date 2024/07/12
Reference Number MMH240111-7
Job Title Motor Team Underwriter (GGI)
Position Type Permanent
Role Family Administration
Cluster Guardrisk
Remote Opportunity Some of the time
Location - Country South Africa
Location - Province Gauteng
Location - Town / City Sandton
IntroductionResponsible for Motor underwriting, liasing with brokers, policy administration, financial functions via the Eezebee policy system and including assisting in maintaining courtesy vehicle management on the Carsure product, by booking a vehicle for the insured who suffers loss of use as a result of an insured event.
Role PurposeResponsible for Motor underwriting, liasing with brokers, policy administration, financial functions via the Eezebee policy system and including assisting in maintaining courtesy vehicle management on the Carsure product, by booking a vehicle for the insured who suffers loss of use as a result of an insured event.
Requirements

• Matric
• RE5 preferable
• Studying towards insurance qualification
• At least 5 years underwriting experience
• At least 5 years MS Office experience (Outlook, Word, Excel)
• At least 5 years Experience in Commercial Insurance

Duties & Responsibilities

• Uploading Unpaid Letters and send unpaid notification to the brokers/ insurers
• Reconciling clients account as per broker request
• Credit control
• Loss ratio management
• Quoting on motor business within mandate
• Attending Broker and Insurer telephonic Queries
• Uploading renewal listing and send renewal packs and Claims history to the brokers/ insurers
• Working on exception Reports (Monthly policies) and correcting errors on the policies
• Support to claims department by sending policy schedules and premium confirmation
• Preparing refund for the clients and send requisition to accounts department
• Processing policy endorsements, new business and renewals
• Support to sales and marketing
• Attending to pre debit order report and audit reports
• Liaising with customers in respect of premium queries and complaints, with a view to investigating and solving such queries and complaints efficiently
• Ensuring that the principles of TCF are delivered across every function performed, with a specific focus on the achievement of
• TCF Outcome 6 (Customers do not face unreasonable post-sale barriers to change product, switch provider, submit a claim or make a complaint)
• Request the vehicle on the AVIS rental system
• Follow up on the reminder e-mail received each day, on rentals where a message was left for the driver
• Follow up rental queries to successful conclusion
• Rentals cannot be accepted or confirmed without a claim reference number obtained from the broker
• Contact clients within 4 hours from receipt of a claim
• Notify Avis immediately if the rental is for 30 days that there will be no extension
• All rentals to be completed before close of business
• Ensure that claims are not forward to the next day
• Arrange rental returns for vehicles to be returned or collected to or by AVIS from clients
• Request necessary extensions and terminations where necessary
• Ensure that all terminations and extensions are dealt with timeously
• Action all referrals received from Avis by close of business
• Capture the client in the Eezibee system
• Confirm payment of premium

Competencies

• Analytical
• Collaborative
• Good communication skills
• Good networking skills

PolicyWe are committed to Employment Equity, diversity and inclusion when recruiting internally and externally. All appointments are made in alignment to our Employment Equity goals and we encourage people with disabilities to apply.

Momentum Metropolitan