Job Description

NAM Assistant (Pick n Pay) - KZNFull job descriptionAt RCL FOODS, we are driven by a purpose that goes beyond business. Our commitment to "We grow what matters" reflects our dedication to nourishing lives, communities, and the future. As a leading player in the Food Manufacturing industry, we pride ourselves on delivering high-quality products and making a positive impact.As we continue to grow, we are seeking a talented and motivated individual to join our team as a NAM Assistant within our Growth operating unit.We are looking for a decisive, efficient and innovative individual with an FMCG background in Account Management support. The purpose of the role is to provide support to the National Account Manager in the smooth running of a portfolio of accounts and ensure that both internal and external customer needs are fully met.Duties & ResponsibilitiesAssist in developing an ongoing relationship with the national account representatives.National Account SupportUnderstand and communicate the financial implications of all product changes.Undertake competitive market research regularly.Participate in sales volume forecasting.Assist the National Account Manager with the development of the strategy and account plans.Execute the strategy through the implementation of volume plans and customer workshops.Follow up product listings with selected customers so that initiatives can be implemented.Build strong and progressive relationships through all levels with selected customers.Turn insight into innovation through new business/product development input and translation of the latest trends and customers needs.Activate growth plans within the customer's organization.Track/measure the success of growth initiatives (launches/ promotions/activations).Monitor and report sales performance by customers.Attend corporate meetings with the NAM.Develop and maintain relationships with operations and planning staff.Manage price files are address related queries.Interact with customers by phone, email, and in person.Schedule and conduct meetings with customer support personnel weekly as directed by the National Account Manager.Conduct regular analysis of customer product assortments.Assist in the preparation of presentations to facilitate new product placement and promotional activities.Assist in the development and completion of professional sales collateral including, but not limited to, PowerPoint, Excel, Graphs, and Charts.Develop the customer account plan for RCL FOODS product categoriesDrive growth through the management of the promotional activity scheduleManage customer advertising budget for multiple product categoriesPresent and develop customer reviews and implement agreed action plan post customer meetingsManage and present all RCL FOODS product innovations to ensure brilliant execution across the customer store baseCross-functional category discussion to capitalize on growth opportunitiesManage and implement the RCL FOODS pricing mandates and ensure pricing and promotional complianceDevelop and implement a promotional activity schedule across categories that deliver volume and revenue growthMinimum RequirementsMarketing and sales degree or diplomaValid Code EB drivers licenseMinimum of 3 years of account management or administration experience Knowledge and Skills:Computer literacy.Proficient in Excel, PowerPoint and Outlook.Strong data skills and analytical ability.Strong affinity with numbers.Solid communication and interpersonal skills.Excellent time management.Ability to work under pressure.Ability to form relationships at all levels.Presentation skills.Project management.Very strong attention to detail.Problem solving ability.Ability to self-manage and work autonomously.Adaptable to changing market dynamics and customer needs.Growth mindset.

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