Job Description

Role Overview:



The E-commerce Account Manager is responsible for engaging and onboarding vendors per the client-provided target list. This role includes lead qualification, setting up vendor meetings, conducting onboarding presentations, and managing the contract finalization process.



Key Responsibilities & Deliverables:



Vendor Engagement & Onboarding


Conduct Lead Qualification & Chase, ensuring target vendors are engaged? Schedule and conduct introduction meetings, using Amazon-provided pitch decks? Own vendor relationships until contract finalization, ensuring smooth onboarding? Send the onboarding pack (PowerPoint, T&Cs, PHP catalog template) to vendors.
Contract Management & KPI Execution


Guide vendors through contract signing and listing information submission. Identify vendors who may struggle with compliance and provide necessary guidance. Ensure accurate tracking of vendor onboarding metrics, reporting progress to leadership.
Performance Reporting & Compliance


Maintain accurate vendor onboarding status records. Ensure daily KPI tracking is up to date? Use standardized checklists before escalating any issues? Expedite completion of PHP catalog templates and share them with Amazon VM.
Skills & Competencies Required:


Sales & Negotiation Skills - Ability to close vendor agreements successfully. Presentation & Communication - Comfortably conduct onboarding meetings and negotiations. Data Tracking & Reporting - Strong ability to track onboarding progress and update KPI dashboards?
Problem Solving - Ability to identify onboarding issues and escalate when necessary.




Minimum Qualifications & Experience:


Education: Matric + Diploma/Degree in Business or related field preferred. Experience: Minimum 3+ years in B2B sales, vendor onboarding, or e-commerce. Technical Skills: CRM, PowerPoint, Google Sheets (for tracking).
Other Requirements: Own reliable vehicle and valid driver's license.