Job Description

Qualification and Experience required:

• Degree in Operations Management
• Degree in Business Administration
• Degree in Property Management would be an added advantage
• 5 years experience in Operations Management, People Management, Business Finance, Health and Safety Regulations, Business Finance and Industrial Relations

Key Performance Areas/Duties:
Operational Execution

• Manage Facilities operations on a national level.
• Ensure alignment of the Facilities Management function with the organizational strategy and objectives.
• Ensure that all buildings are compliant at all times in terms of all national/municipal statutory and legislated requirements.
• Maintain and develop operational governance systems to ensure that the internal and external service level agreement (SLA) are adhered to all times.

Project Management

• Plan and monitor the CAPEX/OPEX and Special Project funds to ensure that the funds are correctly spent and that contractors on site adhere to the project scope of works.
• Sign off all construction site work completed by external projects contractors to ensure Company compliance and standards. (Participate in all site meetings for new refurbishment programmes together with the Project Team).
• Develop project plans and risks associated with any work conducted in Company buildings including health and safety and ensure that project team is aware of expectations and deliverables accordingly.
• Attain and maintain non contractual/ad hoc projects and provide regular feedback to relevant parties as and when required including the CFO and CEO

Strategic, Planning and Implementation

• Develop departmental strategy in alignment with the organisational strategy.
• Manage, implement and integrate business strategy into the department (waterfalling down and cascading)

Relationship Management

• Maintain relationships with internal (inter departmental & intra departmental) and external stakeholders including external contractors and construction, bursars, institutions and parents.
• Direct customer relationship management.

Reporting

• Prepare reports for the CEO and CFO as and when required.
• Maintain and administer various reporting procedures set-up, including reporting to management in particular cost effectiveness and analysis in relation to budget usage.
• Deliver any ad hoc reports as requested by CEO/Board.

Human Capital and Resource Management

• Maintain oversight of recruitment and management of staff and resources to ensure high quality services as per the requirements of the organization.
• Direct management and recruitment of direct line reporting staff.
• Plan, manage and develop staff to effectively train, evaluate and monitor their activities according to their Key Performance Indicators (KPIs).
• Develop staff appraisals for direct line reporting and ensure adherence down the management line with the required competencies.

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