Job Description

Are you ready to take your career to the next level in the vibrant and dynamic liquor industry? Do you have a passion for sales, strategy, and operations? If so, we have an exciting opportunity for you! As we continue to expand our reach, we are looking for a dynamic and experienced National Sales Operations Manager to join our team and drive our success to new heights.Responsibilities Include

• Conduct regular trade visits with representatives, merchandisers, and clients to ensure market presence and engagement.

• Address and communicate urgent matters promptly on a daily basis to maintain smooth operations.
• Manage direct reports, operations, sales, and customer interactions effectively, ensuring timely resolution of related queries.
• Leverage data to proactively identify business opportunities and implement data-driven decisions for growth and efficiency.
• Maintain and nurture client relationships, fostering long-term partnerships and customer satisfaction.
• Oversee cycle briefing, feedback, feedforward, and cycle development meetings to align team efforts with business goals.
• Participate in relevant national meetings, contributing to strategic discussions and decisions.
• Effectively communicate relevant information to required team.
• Manage the top line sales figures nationally as per KPIs.
• Track performance and measure and report on sales & merchandising objectives.
• Analyse the reps sales figures and guide them how/which customers to offer sales strategy. In order to reach targets aligned to KPIs.
• Understand each brands sales and merchandising strategy to keep sales reps aligned to the required goals and KPIs of each brand.
• Action operational exception reports.
• Efficiently activate the Know your customer strategy, and maintain the data integrity.
• Manage the compliance against Trade Marketing and Client campaigns.
• Cross functional communication between all departments internally and externally.
• Check staff calendar to make sure all appointments are adhered to.
• Do spot check on Repforce what time they finished previous day.
• Organise and facilitate weekly Sales meeting which includes, preparation of reports and agendas for the meeting.
• Accurately and timeously submit expense claims.
• Management of client trade visits.
• Prepare a KPI dashboard report for each brand on a monthly basis.
• Continuously review and manage the allocated budget.

Requirements

• Minimum of a Degree (NQF level 7) in Sales, Business Management, Marketing Management and/or related fields.
• WSET or liquor-related qualification would be beneficial.
• 5 + years experience within a sales-related role, inclusive of management experience and preferably within the FMCG environment and/or the liquor industry.
• Valid Drivers License and willingness to travel.
• Strong Communication and Interpersonal Skills.
• Effective Problem Solving and Customer Orientation.

Please do not apply for the position if you do not meet the requirementsShould you not receive any feedback within 2 weeks after the closing date of the advert, please consider your application as being unsuccessful

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